Configuration Manager

Our client is seeking an experienced Configuration Specialist with strong expertise in CMDB to support a long-term contract engagement. This role will begin as a hands‑on technical project resource focused on CMDB implementation and tool optimization, then transition into long-term administration and support. Responsibilities Implement, configure, and optimize the Configuration Management Database (CMDB) within Ivanti ITSM and leverage Ivanti Neurons to extend automation and intelligence. Configure and enhance ITSM processes, starting with out‑of‑the‑box functionality and expanding into advanced customisations and integrations. Clean, structure, and maintain CMDB data to ensure accuracy, scalability, and usability. Utilise Ivanti Neurons for workflow automation, proactive healing, and enhanced asset/integration management. Collaborate with IT and business stakeholders to define requirements and align the platform with organisational needs. Provide ongoing support, configuration updates, and tuning for Ivanti ITSM and Neurons post‑implementation. Qualifications Proven experience configuring and managing Ivanti ITSM solutions with hands‑on CMDB expertise. Strong understanding of Ivanti Neurons as a cloud‑scale automation and management platform. Background in CMDB implementation, data management, and optimisation. Experience with ITSM modules, workflows, and integrations. Familiarity with ITIL/ITSM practices and best practices in configuration management. Strong problem‑solving and troubleshooting skills with attention to detail. Ability to balance project‑based work with long‑term operational support. No C2C or Associate Vendors Seniority level Associate Employment type Contract Job function Information Technology Industry IT Services and IT Consulting Benefits Medical insurance Vision insurance 401(k) Get notified about new Configuration Specialist jobs in Greater Houston. #J-18808-Ljbffr