Construction Scheduler

Yellowstone Local is proud to represent Bell Mechanical, a Hickory company and an industry leader in high-end residential HVAC.If you know how to keep crews moving, customers informed, and a packed HVAC schedule under control when priorities shift, this is the role where your operational skills will make an impact.What's in it for You?Pay: $50,000 to $75,000 base salaryPerformance Bonus: Monthly bonus tied to on-time scheduling and completed jobsBenefits: Medical, dental, and vision insurance through United HealthcareRetirement: 401(k) with company matchPaid Time Off: Paid vacation, sick time, and holidaysTraining: Paid training, weekly classes at an in-house training center, and company-sponsored certificationsCareer Growth: Visibility across multiple HVAC brands through Hickory's centralized services team, with opportunities to advance into operations leadershipWork Environment: Full-time, on-site position in Mahopac, New YorkWhy You’ll Love It HereEmployees Come First: Join a values-led culture built around putting employees first, treating people with respect, delighting customers, raising the bar, and getting results.Build Something Bigger: Be part of a team working to become a leading clean heat installation and service company in the Northeast.Established HVAC Reputation: Bell Mechanical has decades of experience serving high-end residential HVAC customers throughout Westchester, Putnam, and Fairfield Counties.Your Work Matters: Scheduling and dispatch directly affect technician productivity, installation efficiency, customer satisfaction, and completed jobs.Take Ownership: This isn't a role for simply filling calendar slots. You'll have responsibility for keeping installation scheduling, service dispatch, crews, equipment, and customers aligned.Advisor Culture: You'll be expected to communicate clearly, solve problems, and build trust with customers, technicians, installers, and managers.Your New RoleWork on-site in Mahopac, New York, as the operational connection between sales, HVAC installation crews, service technicians, managers, and homeowners.Build and manage the HVAC installation schedule, assigning crews to sold jobs, balancing workloads, and sequencing multi-day installations efficiently.Manage the service dispatch board, prioritizing demand service calls, preventive maintenance visits, and callbacks while dispatching HVAC technicians as conditions change.Confirm appointments with homeowners, including arrival windows, site preparation requirements, and what they can expect from the installation or service visit.Coordinate HVAC equipment deliveries, permits, materials, and job readiness with warehouse and installation managers.Respond quickly to scheduling disruptions, including weather, parts delays, crew availability, and other operational changes.Reschedule jobs when necessary and communicate updates promptly to affected customers, technicians, installation crews, and managers.Maintain accurate information in CRM, scheduling, and dispatch software, including job statuses, technician and crew assignments, customer notes, and scheduling updates.Communicate daily with sales, installation managers, and service managers to keep office and field teams aligned.Track scheduling and dispatch KPIs, including on-time starts, technician utilization, and completed jobs per week.Support and improve scheduling, dispatch, and project coordination best practices.Perform other duties as assigned.Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.3 to 5+ years of experience in scheduling, dispatching, project coordination, construction scheduling, or a related operations roleHVAC, plumbing, electrical, construction, or skilled trades scheduling and dispatch experience strongly preferredAbility to coordinate multiple crews, active jobs, service calls, installation projects, and changing priorities in a fast-paced environmentStrong verbal and written communication skills for working with homeowners, field technicians, installers, sales teams, and managementStrong computer skills and the ability to quickly learn CRM, scheduling, and field service management softwareServiceTitan or Pipedrive experience is a plusStrong attention to detail and accurate data entry skillsAbility to make timely scheduling and dispatch decisions when weather, materials, parts, or staffing affect the day's planReliable and punctual, with the ability to follow established processesBilingual English/Spanish communication skills are a plusFull-time, in-office availability requiredAbility to work within limited PTO availability during the peak summer season from June through AugustAbility to work in alignment with company values, including integrity, respect, customer service, accountability, and resultsBell Mechanical, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow