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Contact Representative (Customer Service Representative) - Direct Hire

  • ... US Government Other Agencies and Independent Organizations
  • ... La mesa, California, United States
  • ... Full time
  • ... Salary: 79331 per month
  • Posted on: May 26, 2024

Contact Representative (Customer Service Representative) - Direct Hire   

JOB TITLE:

Contact Representative (Customer Service Representative) - Direct Hire

JOB TYPE:

Full-time

JOB LOCATION:

La mesa California United States

Yes

JOB DESCRIPTION:

Summary

This position is located in SSA Offices across the San Francisco Region (AZ, CA, HI/Pacific Area, NV).

Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the \"Rule of Three\" do not apply.

Learn more about this agency

Help

Overview

* Accepting applications
* Open & closing dates

05/24/2024 to 05/31/2024

* Salary

$39,576 - $79,331 per year

* Pay scale & grade

GS 5 - 7

* Help

Locations

* Pago Pago, AS

* Apache Junction, AZ

* Casa Grande, AZ

* Douglas, AZ

* Show more locations (128)
* Flagstaff, AZ

* Glendale, AZ

* Globe, AZ

* Mesa, AZ

* Nogales, AZ

* Phoenix, AZ

* Prescott, AZ

* Safford, AZ

* Sells, AZ

* Show Low, AZ

* Tucson, AZ

* Yuma, AZ

* Alhambra, CA

* Anaheim, CA

* Antioch, CA

* Auburn, CA

* Bakersfield, CA

* Berkeley, CA

* Blythe, CA

* Brea, CA

* Burbank, CA

* Campbell, CA

* Chatsworth, CA

* Chico, CA

* Chula Vista, CA

* Compton, CA

* Concord, CA

* Crescent City, CA

* Daly City, CA

* Delano, CA

* El Cajon, CA

* El Centro, CA

* El Monte, CA

* Eureka, CA

* Fontana, CA

* Fountain Valley, CA

* Fremont, CA

* Fresno, CA

* Garden Grove, CA

* Gilroy, CA

* Glendale, CA

* Glendora, CA

* Hanford, CA

* Hayward, CA

* Hemet, CA

* Huntington Park, CA

* Indio, CA

* Inglewood, CA

* La Mesa, CA

* Lakeport, CA

* Lakewood, CA

* Lancaster, CA

* Lodi, CA

* Long Beach, CA

* Los Angeles, CA

* Madera, CA

* Manteca, CA

* Merced, CA

* Mission Viejo, CA

* Modesto, CA

* Montebello, CA

* Moreno Valley, CA

* Mountain View, CA

* Napa, CA

* National City, CA

* Needles, CA

* Norwalk, CA

* Oakland, CA

* Oceanside, CA

* Ontario, CA

* Oroville, CA

* Oxnard, CA

* Palm Springs, CA

* Pasadena, CA

* Placerville, CA

* Pomona, CA

* Porterville, CA

* Redding, CA

* Redwood City, CA

* Richmond, CA

* Riverside, CA

* Roseville, CA

* Sacramento, CA

* Salinas, CA

* San Bernardino, CA

* San Diego, CA

* San Fernando, CA

* San Francisco, CA

* San Jose, CA

* San Leandro, CA

* San Luis Obispo, CA

* San Marcos, CA

* San Mateo, CA

* San Rafael, CA

* Santa Ana, CA

* Santa Barbara, CA

* Santa Clarita, CA

* Santa Cruz, CA

* Santa Maria, CA

* Santa Rosa, CA

* Sonora, CA

* Stockton, CA

* Suisun City, CA

* Susanville, CA

* Thousand Oaks, CA

* Torrance, CA

* Ukiah, CA

* Vallejo, CA

* Ventura, CA

* Victorville, CA

* Visalia, CA

* Watsonville, CA

* West Covina, CA

* Whittier, CA

* Yreka, CA

* Yuba City, CA

* Yucca Valley, CA

* Guam, GU

* Hilo, HI

* Honolulu, HI

* Kapolei, HI

* Lihue, HI

* Wailuku, HI

* Saipan, Mariana Island, MP

* Elko, NV

* Henderson, NV

* Las Vegas, NV

* Reno, NV


* Remote job

No

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Not required

* Relocation expenses reimbursed

No

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

8

* Job family (Series)

0962 Contact Representative

* Supervisory status

No

* Security clearance

Not Required

* Drug test

No

* Position sensitivity and risk

Moderate Risk (MR)

* Trust determination process

Suitability/Fitness

* Announcement number

DHA-SC12426721-24-AXB

* Control number

792771300

Help

This job is open to

* Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a \"surplus\" or \"displaced\" employee.

* The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens

Videos

Help

Duties

Field Offices:

Once selected for the Customer Service Representative (CSR) position in SSA, you will contribute to the Agency's mission through direct service to the public. As the first point of contact, you are responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information on SSA laws, rules and regulations and Medicare Insurance Programs. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using automation tools to access and update information about claims or potential eligibility.

Teleservice Centers:

Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.

Processing Service Centers:

Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves speaking with customers by telephone through SSA's National 800 number. You are also responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information on SSA laws, rules and regulations, and Medicare Insurance Programs. This includes initiating contact with beneficiaries or their representatives to obtain information regarding eligibility and entitlement for programs administered by SSA, and using automation to access and update information about claims or potential eligibility.

As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected, you will be given extensive training to prepare you to perform the position.

Customer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; Conduct interviews to determine the nature of the caller's question or issue; Explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.

* This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available.
* Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
* Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.

Help

Requirements

Conditions of Employment

* U.S. Citizenship required
* Selective Service Registration, if applicable (www.sss.gov)
* Fingerprinting and background and/or security investigation may be required
* Job offers are contingent on fingerprinting and background / security investigation results
* Selectees may be required to serve a 1 year probationary period
* Relocation expenses will not be paid
* All qualification requirements must be met by the closing date of the announcement
* Must pass Competency Assessment Interview Process (CAIP) interview.
* Selectees are required to complete a 11-13 week technical training class.
* Selectees will be required to attend and successfully complete, formal technical training onsite at a designated SSA facility.

Qualifications

All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have:

GS-5: One (1) year of specialized experience at the equivalent to the GS-4 level in the Federal Service. Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.

GS-6: One (1) year of specialized experience at the equivalent to the GS-5 level in the Federal Service. Examples of specialized experience include: (1) Researching and analyzing rules, policies, procedures to respond to inquiries; AND (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.

GS-7: One (1) year of specialized experience at the equivalent to the GS-6 level in the Federal Service. Examples of specialized experience include: (1) Researching, analyzing and applying Federal, State, or County laws, regulations, policies and procedures to evaluate program eligibility or claims; OR (2)Explaining legal or medical provisions and resolving complex issues (e.g., obtaining benefits, payment interruptions, etc.) to large volumes of people from different socioeconomic backgrounds. Please include examples of your experience within your resume for each position held.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.

SELECTIVE PLACEMENT FACTOR

COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.

Education

SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.

GS-5: Successful completion of a full 4-year course of study above high school (e.g., 120 earned semester hours, 180 earned quarter hours, bachelor's degree, etc.).

GS-6/7: Substitution of education is not applicable at these grade levels.

COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements.

GS-5: Education course work equivalent to a baccalaureate program beyond the second year (e.g., in excess of the first 60 earned semester or 90 earned quarter hours) is creditable toward meeting the minimum qualification requirements.

Note: Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.

For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)

Additional information

NOTE: Telework may be available in accordance with agency policy. This is NOT a virtual position.

This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-8 grade level. Normally candidates are hired at step one unless they have prior federal experience with no break in service.

This is a bargaining unit position represented by the American Federation of Government Employees.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.

Read more

* Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link:

Recommended Skills

  • Accounts Payable
  • Accounts Receivable
  • Active Listening
  • Assessments
  • Automation
  • Claim Processing

Position Details

POSTED:

May 26, 2024

EMPLOYMENT:

Full-time

SALARY:

79331 per month

SNAPRECRUIT ID:

S-1717186181-297182edf441a646df95e7888c88930c

LOCATION:

California United States

CITY:

La mesa

Job Origin:

jpick2

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Contact Representative (Customer Service Representative) - Direct Hire    Apply

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Summary

This position is located in SSA Offices across the San Francisco Region (AZ, CA, HI/Pacific Area, NV).

Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the \"Rule of Three\" do not apply.

Learn more about this agency

Help

Overview

* Accepting applications
* Open & closing dates

05/24/2024 to 05/31/2024

* Salary

$39,576 - $79,331 per year

* Pay scale & grade

GS 5 - 7

* Help

Locations

* Pago Pago, AS

* Apache Junction, AZ

* Casa Grande, AZ

* Douglas, AZ

* Show more locations (128)
* Flagstaff, AZ

* Glendale, AZ

* Globe, AZ

* Mesa, AZ

* Nogales, AZ

* Phoenix, AZ

* Prescott, AZ

* Safford, AZ

* Sells, AZ

* Show Low, AZ

* Tucson, AZ

* Yuma, AZ

* Alhambra, CA

* Anaheim, CA

* Antioch, CA

* Auburn, CA

* Bakersfield, CA

* Berkeley, CA

* Blythe, CA

* Brea, CA

* Burbank, CA

* Campbell, CA

* Chatsworth, CA

* Chico, CA

* Chula Vista, CA

* Compton, CA

* Concord, CA

* Crescent City, CA

* Daly City, CA

* Delano, CA

* El Cajon, CA

* El Centro, CA

* El Monte, CA

* Eureka, CA

* Fontana, CA

* Fountain Valley, CA

* Fremont, CA

* Fresno, CA

* Garden Grove, CA

* Gilroy, CA

* Glendale, CA

* Glendora, CA

* Hanford, CA

* Hayward, CA

* Hemet, CA

* Huntington Park, CA

* Indio, CA

* Inglewood, CA

* La Mesa, CA

* Lakeport, CA

* Lakewood, CA

* Lancaster, CA

* Lodi, CA

* Long Beach, CA

* Los Angeles, CA

* Madera, CA

* Manteca, CA

* Merced, CA

* Mission Viejo, CA

* Modesto, CA

* Montebello, CA

* Moreno Valley, CA

* Mountain View, CA

* Napa, CA

* National City, CA

* Needles, CA

* Norwalk, CA

* Oakland, CA

* Oceanside, CA

* Ontario, CA

* Oroville, CA

* Oxnard, CA

* Palm Springs, CA

* Pasadena, CA

* Placerville, CA

* Pomona, CA

* Porterville, CA

* Redding, CA

* Redwood City, CA

* Richmond, CA

* Riverside, CA

* Roseville, CA

* Sacramento, CA

* Salinas, CA

* San Bernardino, CA

* San Diego, CA

* San Fernando, CA

* San Francisco, CA

* San Jose, CA

* San Leandro, CA

* San Luis Obispo, CA

* San Marcos, CA

* San Mateo, CA

* San Rafael, CA

* Santa Ana, CA

* Santa Barbara, CA

* Santa Clarita, CA

* Santa Cruz, CA

* Santa Maria, CA

* Santa Rosa, CA

* Sonora, CA

* Stockton, CA

* Suisun City, CA

* Susanville, CA

* Thousand Oaks, CA

* Torrance, CA

* Ukiah, CA

* Vallejo, CA

* Ventura, CA

* Victorville, CA

* Visalia, CA

* Watsonville, CA

* West Covina, CA

* Whittier, CA

* Yreka, CA

* Yuba City, CA

* Yucca Valley, CA

* Guam, GU

* Hilo, HI

* Honolulu, HI

* Kapolei, HI

* Lihue, HI

* Wailuku, HI

* Saipan, Mariana Island, MP

* Elko, NV

* Henderson, NV

* Las Vegas, NV

* Reno, NV


* Remote job

No

* Telework eligible

Yes-as determined by the agency policy.

* Travel Required

Not required

* Relocation expenses reimbursed

No

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

8

* Job family (Series)

0962 Contact Representative

* Supervisory status

No

* Security clearance

Not Required

* Drug test

No

* Position sensitivity and risk

Moderate Risk (MR)

* Trust determination process

Suitability/Fitness

* Announcement number

DHA-SC12426721-24-AXB

* Control number

792771300

Help

This job is open to

* Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a \"surplus\" or \"displaced\" employee.

* The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens

Videos

Help

Duties

Field Offices:

Once selected for the Customer Service Representative (CSR) position in SSA, you will contribute to the Agency's mission through direct service to the public. As the first point of contact, you are responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information on SSA laws, rules and regulations and Medicare Insurance Programs. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using automation tools to access and update information about claims or potential eligibility.

Teleservice Centers:

Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.

Processing Service Centers:

Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves speaking with customers by telephone through SSA's National 800 number. You are also responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information on SSA laws, rules and regulations, and Medicare Insurance Programs. This includes initiating contact with beneficiaries or their representatives to obtain information regarding eligibility and entitlement for programs administered by SSA, and using automation to access and update information about claims or potential eligibility.

As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected, you will be given extensive training to prepare you to perform the position.

Customer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; Conduct interviews to determine the nature of the caller's question or issue; Explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.

* This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available.
* Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
* Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.

Help

Requirements

Conditions of Employment

* U.S. Citizenship required
* Selective Service Registration, if applicable (www.sss.gov)
* Fingerprinting and background and/or security investigation may be required
* Job offers are contingent on fingerprinting and background / security investigation results
* Selectees may be required to serve a 1 year probationary period
* Relocation expenses will not be paid
* All qualification requirements must be met by the closing date of the announcement
* Must pass Competency Assessment Interview Process (CAIP) interview.
* Selectees are required to complete a 11-13 week technical training class.
* Selectees will be required to attend and successfully complete, formal technical training onsite at a designated SSA facility.

Qualifications

All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have:

GS-5: One (1) year of specialized experience at the equivalent to the GS-4 level in the Federal Service. Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.

GS-6: One (1) year of specialized experience at the equivalent to the GS-5 level in the Federal Service. Examples of specialized experience include: (1) Researching and analyzing rules, policies, procedures to respond to inquiries; AND (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.

GS-7: One (1) year of specialized experience at the equivalent to the GS-6 level in the Federal Service. Examples of specialized experience include: (1) Researching, analyzing and applying Federal, State, or County laws, regulations, policies and procedures to evaluate program eligibility or claims; OR (2)Explaining legal or medical provisions and resolving complex issues (e.g., obtaining benefits, payment interruptions, etc.) to large volumes of people from different socioeconomic backgrounds. Please include examples of your experience within your resume for each position held.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.

SELECTIVE PLACEMENT FACTOR

COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.

Education

SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.

GS-5: Successful completion of a full 4-year course of study above high school (e.g., 120 earned semester hours, 180 earned quarter hours, bachelor's degree, etc.).

GS-6/7: Substitution of education is not applicable at these grade levels.

COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements.

GS-5: Education course work equivalent to a baccalaureate program beyond the second year (e.g., in excess of the first 60 earned semester or 90 earned quarter hours) is creditable toward meeting the minimum qualification requirements.

Note: Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.

For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)

Additional information

NOTE: Telework may be available in accordance with agency policy. This is NOT a virtual position.

This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-8 grade level. Normally candidates are hired at step one unless they have prior federal experience with no break in service.

This is a bargaining unit position represented by the American Federation of Government Employees.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.

Read more

* Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link:

Recommended Skills

  • Accounts Payable
  • Accounts Receivable
  • Active Listening
  • Assessments
  • Automation
  • Claim Processing

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