Content Designer

Role OverviewWe are seeking a UX Writer & AI Content Strategist to join our team for a high-impact contract role across our core suite of productivity and creation tools. This position sits at the intersection of product strategy, systems design, and next-generation authoring software.We need a seasoned product thinker who deeply understands how users author, analyze, organize, and present information—and who knows how to leverage artificial intelligence as a foundational capability to solve genuine workflow challenges across multi-surface software ecosystems.Strategic Focus & Key Deliverables1. Product Strategy & Mental ModelsDefine conceptual frameworks, naming architectures, and end-to-end task flows.Map the evolution of traditional productivity software into dynamic, modular AI platforms without disrupting legacy user workflows.2. Applied AI & Model BehaviorStructure system prompts, interaction heuristics (managing latency, ambiguity, and revision loops), and multimodal feedback frameworks spanning text, voice, and visual outputs.Design intuitive UX patterns for AI confidence levels, non-deterministic states, and human-in-the-loop editing.3. Ecosystem Governance & Executive AlignmentEstablish standardized product taxonomies across multiple cross-functional product teams.Build consensus and align strategy with Product Management, Engineering, UX Research, and Design leadership.4. Core Craft & Product VoiceChampion a clear, concise, and human product voice across high-visibility UI strings, onboarding flows, zero-states, and complex error-handling scenarios.Qualifications & Requirements8+ Years of Experience: Proven track record leading UX writing or product content strategy for complex enterprise or consumer SaaS platforms.Pragmatic AI Fluency: Deep, hands-on understanding of designing user interfaces powered by machine learning, generative models, and LLM integration.Systems & Taxonomy Architecture: Demonstrated ability to build product hierarchies, terminology glossaries, and scalable UI content systems across multi-product ecosystems.High-Caliber Writing Craft: Exceptional execution in interface copy, information architecture, microcopy, and component-level guidelines.Cross-Functional Leadership: Strong executive presence with the ability to influence technical and non-technical stakeholders across large product organizations.