Duties: CW will work onsite from day one at Austin, TX (5 days onsite) What You'll Be Doing: The successful candidate will be responsible for providing day-to-day support to our quality insurance team, ensuring the timely delivery of projects for both the Quality Assurance team and their cross-functional partners. Configure software and perform support actions via incoming requests Conduct light data analysis as needed Enable clients to execute project initiatives at scale Troubleshoot and perform root cause analysis as needed Collaborate with cross-functional teams to ensure project success Deliver projects with tight deadlines based on business needs Create reports representing current performance of the team and impact of work performed Manipulate and analyze data to identify trends and areas for improvement What We Are Looking For: Requirements: 2+ years experience in a technical support or project management environment Experience using software such as Microsoft Office or Google Suite Strong troubleshooting and problem-solving skills Excellent communication and collaboration skills. Ability to work independently and manage multiple tasks simultaneously. Experience delivering projects with tight deadlines based on business needs Knowledge in creating reports representing current performance of the team and impact of work performed Basic data manipulation and analytics skills Preferred Qualifications: 1 or more years experience using SQL Prior experience using data visualization tools such as Tableau or PowerBI Strong understanding of social media platforms Bachelors Degree

Skills: CW will work onsite from day one at Austin, TX (5 days onsite) What You'll Be Doing: The successful candidate will be responsible for providing day-to-day support to our quality insurance team, ensuring the timely delivery of projects for both the Quality Assurance team and their cross-functional partners. Configure software and perform support actions via incoming requests Conduct light data analysis as needed Enable clients to execute project initiatives at scale Troubleshoot and perform root cause analysis as needed Collaborate with cross-functional teams to ensure project success Deliver projects with tight deadlines based on business needs Create reports representing current performance of the team and impact of work performed Manipulate and analyze data to identify trends and areas for improvement What We Are Looking For: Requirements: 2+ years experience in a technical support or project management environment Experience using software such as Microsoft Office or Google Suite Strong troubleshooting and problem-solving skills Excellent communication and collaboration skills. Ability to work independently and manage multiple tasks simultaneously. Experience delivering projects with tight deadlines based on business needs Knowledge in creating reports representing current performance of the team and impact of work performed Basic data manipulation and analytics skills Preferred Qualifications: 1 or more years experience using SQL Prior experience using data visualization tools such as Tableau or PowerBI Strong understanding of social media platforms Bachelors Degree

Education: Bachelors Degree

Required Skills: PROJECT MANAGEMENT,PROBLEM-SOLVING,TECHNICAL SUPPORT,DATA VISUALIZATION,MICROSOFT OFFICE,
Additional Skills: SQL,BUSINESS INTELLIGENCE,DATA MANIPULATION,DATA ANALYSIS,MARKETING ANALYSIS,QUALITY ASSURANCE,TABLEAU SOFTWARE,

Minimum Degree Required: Bachelor's Degree
Hours Per Day: 8.00
Hours Per Week: 40.00
Languages: English( Speak, Read, Write )
Department: Regional Recruiting Services : 7134
Job Category: IT