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Contract Position Customer Service Rep Iii

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Contract Position Customer Service Rep Iii

Full-time

Cranberry Township Pennsylvania United States

Job Description :

Position: Customer Service Representative

Location: Cranberry Twnshp, PA

Duration: 10+ months

Pay Rate: $23/hr on w2 without benefits

Description:

May respond to e-mail inquiries.
Customer service is the primary function, but may include minimal selling or promotion of products or services.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Requires ability to navigate a computerized data entry system or other relevant applications.
Handles customer service inquiries and problems via the telephone and records consistent problem areas.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Requires limited knowledge of the organization, products, and/or services.
College degree is not a prerequisite but nice to have.