Convention Services Manager

Be part of something new.

Hilton Arlington Rosslyn – The Key has just opened its doors, bringing fresh energy and world-class hospitality to the heart of Rosslyn. Our newly built property features 331 guest rooms, 30,000 sq. ft. of event and meeting space, a lobby bar, a grab-and-go market proudly serving Starbucks coffee, and a third-party restaurant on-site.

We’re seeking a Convention Services Manager with exceptional organization, communication, and operational expertise to ensure the flawless execution of meetings, conferences, and special events. In this role, you will act as the key liaison between our clients and internal teams, turning event plans into seamless, memorable experiences.

What You’ll Do:

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• Serve as the primary point of contact for clients once events are contracted, managing all operational details from planning through execution
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• Create and distribute detailed Group Resumes and Banquet Event Orders (BEOs) to ensure accuracy and clarity across all departments
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• Coordinate closely with Banquets, Culinary, AV, Housekeeping, Front Office, and Engineering to deliver smooth and successful events
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• Conduct pre-convention meetings, site visits, and event walkthroughs with clients
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• Monitor on-site events to ensure service standards are met and resolve any last-minute changes or challenges with professionalism
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• Build strong relationships with repeat clients and planners to support long-term business growth
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What We’re Looking For:

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• Previous experience in Convention Services, Event Operations, or Hotel Event Planning
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• Strong understanding of banquet operations, room sets, audio-visual needs, and food & beverage service
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• Exceptional attention to detail, organization, and time management skills
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• Ability to manage multiple events and priorities in a fast-paced environment
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• Strong communication and interpersonal abilities
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• A passion for hospitality and exceeding guest expectations
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Benefits:

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• Competitive salary
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• Health, Vision, Dental, and Life Insurance
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• Paid vacation time and holidays
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• 401(k) access
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• Hilton’s renowned travel benefits
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• Professional growth and development opportunities
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• A supportive and collaborative work environment
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Join Us.

If you’re ready to help bring unforgettable events to life in a brand-new Hilton hotel, we invite you to apply to become our Convention Services Manager at Hilton Arlington Rosslyn – The Key.