Cook III - Steakhouse

Job TitleOur team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.Our Commitment To ServiceWe don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.Job SummaryUnder the direction of the Chef, the incumbent assists with preparation of foods in assigned kitchen outlet. All duties are to be performed in accordance with departmental and Seminole Casino Coconut Creek policies, practices and procedures, as well as within the framework and intent of the Seminole Casino Coconut Creek.Service InitiativeCreate and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and FocusedTreat Guests with a sense of caring and individuality while effectively identifying their specific needsInform Supervisor of Guest needs which may require special accommodationsShow special recognition of frequent GuestsMaintain a safe, clean and comfortable environment for Guests at all timesConsistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them returnPresent a neat, clean and well-groomed appearance at all timesMaintain constant awareness of services, promotions, and events offered at the facility and inform GuestsHandle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibilityPromote positive public relations and create an enjoyable atmosphere for allInspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situationsMaintain a professional and positive relationship with vendors, Guests and co-workersCreate a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performanceExhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and proceduresDemonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concernsEnsure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violationsMay be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending.The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.