Coordinator, Housing Location Apply
Full job description
The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our 750+ FTE staff are adaptive problem solvers and passionate about enriching peoples lives. If you are mission-driven, dedicated to superior service and support, can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight to end homelessness in LA County. Here, not only would your work have a real impact on the community, but we also offer a comprehensive and competitive benefits package.
Created in 1993, LAHSA is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care, we coordinate and manage over $800 million annually in federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.
Under direction of the Manager of Community Assets, the Housing Location Coordinator will provide guidance, technical assistance and programmatic support to agencies in the community, ensuring that all Los Angeles Continuum of Care funded Housing Location programs are being administered and coordinated effectively, efficiently and ethically within and across service planning areas. The Housing Location Coordinator will assess, develop and coordinate the implementation of best practices with the recruitment and procurement of new landlords, landlord support networks and standards to ensure mutually beneficial and professional relationships, and work to ensure that all Los Angeles Continuum of Care funded Housing location programs work collaboratively and efficiently to ensure quick, and seamless participant and agency connection to newly developed and existing landlords. Additionally, working within the System Components Unit, the Housing Location Coordinator will identify, and address program gaps and needs, and works to align system goals, opportunities, resources, and addresses barriers to program and systems-level success. The Housing Location Coordinator will collect and synthesize data from the performance management unit to target data informed guidance and technical assistance.
Essential Job Functions
Training and Technical Assistance:
- Work with interdepartmental staff to assess the Housing Location program, prioritize areas of technical assistance needed and identify resources for agency support.
- Enhance service delivery through the provision of targeted technical assistance and guidance to agencies.
- Support the development and implementation of tools that will assist agencies to better track and provide services to program participants. This will include guidance and training on developed new tools/forms including a focus on landlord recruitment practices, landlord support functions, and efficient participant connections to developed or existing landlords.
- Coordinate and facilitate a learning community platform with providers that will identify challenges and share best practices.
- Develop and coordinate various landlord focus groups working with the Policy and Systems department to ensure emerging practices complement existing landlord business models.
- Assist in the development of the Housing Location program guide and the Scope of Required Services that will provide a deeper understanding of the program, essential core components and any funding regulations.
- Develop working relationships with various stakeholders, community partners, housing authorities, property management companies and private landlords.
- Coordinate, facilitate, train, and support housing location providers on various permanent housing programs, inclusive of short term and long-term subsidy housing programs.
- Works in collaboration with other departments to ensure accurate and effective monitoring of programs, data collection, contracts implementation, and outcomes
- Create, review and track performance improvement plans; coordinate with other departments to ensure issues and concerns that are raised are properly addressed.
- Coordinate, facilitate, train, and support housing location providers in interpretation and implementation of LAHSA, ESG, CoC, any/all other funder-mandated guidance/policy and procedure into their programming and service delivery.
- Coordinate, facilitate, train, and support housing location providers in post-award activities, in conjunction with the systems components team, such as: new contract onboarding, new program kick-off, in understanding and programming Scopes of Required Services by providing resources, best practices, and Technical Assistance to providers to ensure contracting and programming requirements are met.
- Work with agencies to resolve Monitoring findings, concerns, and grievances, as well as to improve provider programming and compliance measures to minimize/reduce findings, concerns and grievances.
Research and Analytics:
- Work collaboratively with the Policy and Systems department to review, analyze, and stay abreast of emerging best practices for homeless services and regulations for public funding streams. Disseminate identified practices along with implementation support to funded agencies.
- Synthesize data received from the Performance Management Unit to contextualize performance guidance that is being created by the Systems Component Unit.
- Create and conduct surveys, collect survey results data, monitor and evaluate survey progress and performance and prepare summaries of analysis and recommendations.
- Analyze trends within the Housing Location program data to be able to tell a comprehensive story of what is occurring within the Housing Location portfolio.
- Other duties as assigned.
Knowledge, Skills & Abilities
- Familiarity with the Coordinated Entry System strongly preferred.
- Familiarity with the Housing First philosophy.
- Ability to establish excellent relationships and work cooperatively with individuals, groups and organizations that are diverse in mission, composition, function, capacity and geographic location.
- Experience with program development, management and implementation preferred.
- Demonstrated experience gathering, analyzing, and presenting data.
- Self-motivated to produce quality results, learn concepts and skills necessary to work towards a goal. Ability to learn and adapt to change, and ability to think critically and strategically.
- Strong written, verbal and presentation communication skills.
- Demonstrated organizational skills and proven ability to work independently and manage multiple projects and priorities within a multi?disciplinary team environment.
- Sets a high standard for personal and team performance with a focus on results.
- The successful candidate will be a collaborative problem solver. Her/his work will be driven by strategic and design thinking and executed with creativity and efficiency. She/he will demonstrate patience and a commitment to treating others with respect.
- Strong advocacy skills to ensure individuals have access to Fair Housing Laws
Training & Experience
- Proven professional experience and educational background.
Schedule
- The Chief Executive Officer or designee may change the schedule of positions between remote, hybrid and onsite, as necessary to accomplish LAHSA's business needs.
Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at (213) 683-3333; or via email at humanresources@lahsa.org.
Medical Insurance
LAHSA pays a portion of the premiums for medical for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Medical plans are administered through ADP Total Source. The following are enrollment options:
Medical
HMO/PPO: Kaiser Permanente, Aetna
Dental Insurance
LAHSA pays a portion of the premiums for selected dental benefits for all full-time employees and their dependents. Employees are responsible for the difference in the premiums through automatic bi-monthly payroll deductions.
Dental plans are administered through ADP Total Source. The following are enrollment options:
Dental
HMO/PPO: Guardian Dental
VSP Vision Plan
LAHSA offers this voluntary comprehensive vision plan to all full-time employees through ADP TotalSource. It includes yearly comprehensive exams, lenses, frames and contact lenses. All premiums are pre-taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.
AFLAC Supplemental Insurance
LAHSA offers this voluntary supplemental insurance to all full-time employees. Plan options include personal accident, personal cancer indemnity, personal short-term disability, and personal life insurance plans. Most premiums are pre taxed and paid 100% by the employee through automatic bi-monthly payroll deductions.
ADP Flexible Spending Accounts
LAHSA offers employees this voluntary flexible spending account plan through ADP TotalSource. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.
Life Insurance
LAHSA pays 100% of the premium for $50,000 basic life insurance coverage through ADP.
Voluntary Group Life Insurance
LAHSA offers employees this voluntary group life insurance through Lincoln Financial. Employees may elect to participate in dependent care or health care expense accounts. All premiums are pre-taxed and paid 100% by the employee through automatic bimonthly payroll deductions.
Long Term Disability
LAHSA pays 100% of the premium for long term disability coverage through ADP.
Public Service Loan Forgiveness (PSLF) Program Eligibility
LAHSA is considered a government employer for the PSLF Program.
Pension Plan
LAHSA provides a 401A pension plan through Lincoln Financial. After 6 months of employment, employees are eligible for contributions of 5% of the employees salary with a qualification date of 500 hours or 6 months after the date of hire.
Deferred Compensation Plan
LAHSA provides a 457 Deferred Compensation plan through Lincoln Financial. Employees may elect to defer up to IRS maximum limit per year of their earned salary for income tax purposes.
Time Off Administrative Leave
Executive Director, chiefs, and directors receive five (5) days of admin leave each calendar year in addition to the time-off below.
Vacation
Vacation is earned according to each month of service commencing with the employees initial date of hire.
- Less than five (5) years of employment, eighty (80) hours per year.
- Five (5) to ten (10) years of employment, one hundred twenty (120) hours per year.
- More than ten (10) years of employment, the one hundred twenty (120) hour total shall be supplemented by one (1) workday of paid leave for each twelve (12) months greater than one hundred twenty (120) months of employment. This vacation accrual is capped at twenty (20) workdays per year
Sick Leave
Full-time employees accrue sick leave at a rate of 12 days per year. Maximum accrual of sick leave is 160 hours.
Paid Holidays
All employees receive the following observed company holidays off:
New Years Day
Martin Luther King Jr. Day
Presidents Day
Cesar Chavez Day
Memoria Day
Juneteenth
Independence DayLabor Day
Indigenous Peoples Day
Veterans Day
Thanksgiving Day
Day After Thanksgiving
Christmas day
In addition to the above holidays, full-time regular employees who have completed their 1-year introductory period are entitled to two (2) Floating Holidays during the calendar year.
Updated 06/27/2023
