Find Coordinator, Norton Children's Medical Group Access Center, 8:30a-5p Full time Job in Louisville, Kentucky, United States | Snaprecruit

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Coordinator, Norton Children's Medical Group Access Center, 8:30a-5p

  • ... Louisville, Kentucky, United States
  • ... Full time
  • ... Salary: 830 per month
  • Posted on: Feb 05, 2024       Expires on: Mar 21, 2024

Coordinator, Norton Children's Medical Group Access Center, 8:30a-5p   

JOB TITLE:

Coordinator, Norton Children's Medical Group Access Center, 8:30a-5p

JOB TYPE:

Full-time

JOB LOCATION:

Louisville Kentucky United States

JOB DESCRIPTION:

Responsibilities

Bi-lingual in Spanish & English speaking preferred.


The Access Center Coordinator completes a variety of tasks to ensure proper patient experience throughout the Norton Healthcare system.
The initiatives taken by the Access Center Coordinator contribute to overall patient experience, quality of care, and fulfillment of the Norton mission, vision, and values.


Responsibilities:

  • Scheduling medical provider appointments for patients within medical primary care and specialty offices
  • Scheduling appropriately based upon clinical protocols, availability, and payor source
  • Acting as a liaison between patients and physician offices
  • Ability to function in an environment which requires teamwork and flexibility to provide quality patient care
  • Managing appointment requests from both phone calls (inbound and outbound) and electronic requests
  • Supporting physician offices through management of designated work-queues
  • Ability to perform in a high-volume setting, directly interacting with and addressing customer needs

We provide comprehensive on the job training.
If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to recruitment@nortonhealthcare.
org
to learn more.


Qualifications

Required:

  • One year customer service experience with external and/or internal customers

Desired:

  • One year experience with administration, clerical, and scheduling processes; One year experience in a high volume setting, directly interacting with and addressing customer needs; One year experience in a medical office.

Position Details

POSTED:

Feb 05, 2024

EMPLOYMENT:

Full-time

SALARY:

830 per year

SNAPRECRUIT ID:

S-1707477380-45a08e25b9a85cbbeef38c0b8fb4a2af

LOCATION:

Kentucky United States

CITY:

Louisville

Job Origin:

jpick2

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Responsibilities

Bi-lingual in Spanish & English speaking preferred.

The Access Center Coordinator completes a variety of tasks to ensure proper patient experience throughout the Norton Healthcare system. The initiatives taken by the Access Center Coordinator contribute to overall patient experience, quality of care, and fulfillment of the Norton mission, vision, and values.

Responsibilities:

  • Scheduling medical provider appointments for patients within medical primary care and specialty offices
  • Scheduling appropriately based upon clinical protocols, availability, and payor source
  • Acting as a liaison between patients and physician offices
  • Ability to function in an environment which requires teamwork and flexibility to provide quality patient care
  • Managing appointment requests from both phone calls (inbound and outbound) and electronic requests
  • Supporting physician offices through management of designated work-queues
  • Ability to perform in a high-volume setting, directly interacting with and addressing customer needs

We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to recruitment@nortonhealthcare.org to learn more.

Qualifications

Required:

  • One year customer service experience with external and/or internal customers

Desired:

  • One year experience with administration, clerical, and scheduling processes; One year experience in a high volume setting, directly interacting with and addressing customer needs; One year experience in a medical office.

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