CoreOps Lead – Delivery (Senior Manager)

Role OverviewThe CoreOps Lead – Delivery (Senior Manager) provides strategic and operational leadership for large-scale Autonomous Vehicle (AV) programs and 24/7 services. The role focuses on delivery excellence, client engagement, CoreOps transformation, and operational scalability aligned with business objectives.Core ResponsibilitiesDefine and execute CoreOps strategy aligned with AV program goalsDrive continuous improvement across processes, tools, and workforce modelsAlign delivery outcomes with organizational and client objectivesCollaborate with engineering, product, and business teamsDelivery & OperationsOwn end-to-end AV/ADAS delivery and 24/7 operationsEnsure SLA, KPI, quality, and timeline adherenceEstablish scalable governance and delivery frameworksDrive operational excellence and performance trackingClient EngagementAct as primary delivery contact for client stakeholdersTranslate business priorities into execution plansLead governance reviews and performance reportingBuild long-term trusted partnershipsVendor ManagementManage vendor ecosystem and partnershipsEnsure performance compliance and resolve escalationsDrive collaboration across third-party stakeholdersPeople LeadershipLead high-performing teams and delivery managersDrive workforce planning and capability developmentPromote culture of accountability and innovationFinancial ManagementContribute to revenue, margin, and cost optimizationTrack delivery financials and efficiency improvementsSupport reporting on operational performanceRisk & GovernanceIdentify and mitigate delivery risks proactivelyEnsure compliance with ISO 26262, ASPICE, SOTIFLead crisis management and business continuityQualifications12+ years experience in delivery/operations leadership5+ years in senior management rolesExperience in large-scale 24/7 operationsStrong client and stakeholder managementAV/ADAS domain experience preferred