Responsibilities and Qualifications
We are looking for a candidate that is a "super user" of Coupa who will be the primary liaison between Global Procurement and Coupa while supporting Procurement goals and initiatives. The Coupa Support Administrator will also manage supplier relationships as they pertain to Coupa integration, monitor and enforce compliance and manage the escalation process for non-compliance. Additional projects are expected to occur and may change frequently as Coupa becomes fully implemented and performing efficiently.

This position will require planning and support of:

Procurement
User enablement
Review and report on RFQ and Sourcing events.
Training and ongoing testing
Issue Resolution
Supplier Enablement Duties
Platform Maintenance and Updates
Supplier Compliance

General
Owner of Coupa and change management as it relates to updates
Partner with Stakeholders and 3rd Party Provider to achieve organizational management and objectives
Develop and facilitate user training as necessary
Troubleshoot user concerns involving data, process, configuration or integration related issues
Guide system-based activities including user adoption, organizational communications, departmental planning, budgeting, reporting, etc.