Job Description:

The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process.

• Customer problem resolution via the telephone
• Inbound consumer and client calls
• Word processing, including general correspondence and data entry
• Interface with customers regarding inquiries and complaints
• Effectively research internet for documentation to assist with verification requests
• Analyze credit files to determine cause of missing data, changes to credit data
• Must be able to work any of the following shifts: 7 am-3:30 pm, 8:30 am-4 pm, 9:30 am-6 pm, 11 am-8 pm

Credit Experience

Call Center Experience