Credit Manager

Position Scope:The Credit Manager oversees the company’s credit and collections operations, ensuring sound credit practices, minimizing financial risk, and maintaining strong customer relationships. This role is responsible for evaluating creditworthiness, managing receivables, and leading a team to achieve financial performance goals.Knowledge and Skill Requirements:In-depth understanding of credit management, financial analysis, and collections strategiesStrong leadership, negotiation, and decision-making skillsProficiency in ERP systems and financial reporting toolsExcellent communication and interpersonal abilitiesAbility to interpret financial data and assess riskPreferred Qualification(s):10+ years of experience in credit and collections, with at least 2 years in a leadership roleExperience managing large customer portfolios and high-volume receivablesFamiliarity with lien laws, credit insurance, and dispute resolutionEducation Requirements:Bachelor’s degree or equivalent. Preferred to be in Accounting, Finance, Business Administration, or related field. Credit certification (e.g., NACM, CCE) is a plusEssential Job Functions:Manage the day-to-day activities of finance department, including but not limited to existing and new account credit management, Accounts Receivable collection and Cash Application.Develop and implement credit policies and proceduresEvaluate customer credit applications and set appropriate credit limitsMonitor accounts receivable aging and oversee collection effortsCollaborate with sales, legal, and finance teams to resolve disputesPrepare and present credit risk reports to senior leadershipEnsure compliance with internal controls and regulatory requirementsManages the online portal processes for a variety of customersActively participate in pre-meeting preparation and in-meeting discussion at weekly, monthly, and quarterly meetingsAssist in training and development of new technology and software within the departmentLeadership Responsibilities:Manage and mentor the credit and collections teamSet performance goals and conduct regular reviewsDrive continuous improvement in credit operations and customer serviceRepresent the department in cross-functional initiatives and strategic planningPreferred Experience and Skills:Industry experience in manufacturing, industrial services, or heavy equipmentAdvanced Excel skills and experience with financial modelingStrong analytical mindset and ability to manage complex accountsPhysical and Mental Requirements:Ability to sit and work at a computer for extended periodsClear verbal and written communicationHigh level of focus and mental agility for decision-making and problem-solvingWork Environment:Office-based role with standard business hoursCollaborative team environment with cross-departmental interactionOccasional travel for customer visits or industry events may be required