Critical Infrastructure Manager (Starlink)SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.CRITICAL INFRASTRUCTURE MANAGER (STARLINK)SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world's largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system, thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing. The Starlink team is seeking out the best-in-class professionals to maximize Starlink's potential for communities and businesses around the globe.RESPONSIBILITIES:Lead a highly skilled technician and engineering team in the execution of preventative and corrective maintenance, spare part control, and general troubleshooting of plant utilities including water systems, mechanical systems (FCU's, AHU's, Compressed Air, Exhaust, Chilled Water), electrical systems (transformers, distribution), and general building maintenance itemsDrive organizational excellence through the creation of standardized KPI metrics and ensure accountability at all levelsOversee the development and implementation of advanced maintenance methodologies within the facilities team to improve equipment uptime, efficiency, and cost controlBuild and lead high-performing cross-functional teams, providing clear vision, mentorship, and strategic guidanceAbility to manage various facilities projects and maintenance vendors for a World Class Facility that requires a high level of attention and cleanlinessManage work ticketing system to ensure correct staff and timely responses to break/fix requestsManage third-party service providers to ensure services meet SpaceX standards and terms of contractPartner with our construction team to develop, plan and execute site improvement projects in accordance with overall business objectives and strategyBASIC QUALIFICATIONS:Bachelor's degree in an architecture, construction, or an engineering discipline OR 5+ years of professional experience in construction or facilities engineering and management in lieu of a degree2+ years of experience directly managing and leading teamsPREFERRED SKILLS AND EXPERIENCE:5+ years of experience directly managing and leading teamsProficiency in Microsoft applications such as Excel, Outlook, Word and PowerPointExperience managing budgetsExperience managing third-party vendorsExperience negotiating contracts and comparing service costs to achieve maximum valueExperience with asset management softwareKnowledge of building management and automated facilities monitoring systems and processes, such as: HVAC systems, fluid plumbing systems, fire suppression systems, generators, or fuel storage systemsExperience in HVAC system design, hydronic system layout, or industrial systems design (e.g., chilled water, compressed air, or Ultra-Pure Water generation)High attention to detail and cleanliness standardsAbility to work independently with little directionAbility to meet deadlines in a fast-paced, everchanging environmentAbility to anticipate needs and develop innovative solutions for continuous improvementADDITIONAL REQUIREMENTS:Must be able to work all shift, including extended hours and/or weekends, as neededProvide 24/7 on-call support for all critical activities and emergency situationsAbility to lift up to 25lbs, unassistedWilling to travel to other SpaceX sites as neededValid driver's licenseMust be willing to work onsite, remote work not considered