Under the daily supervision of third-party hotel management, responsible for being primary owner of all in-house cleaning and housekeeping. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Utilize required chemicals to perform cleaning tasks, following all established chemical safety procedures and guidelines. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Responsible for depositing dirtied linens into proper receptacle. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout hotel; including but not limited to guest rooms, meeting rooms, hallways, etc. Empty interior trash bins, cleaning and replacing as necessary. Replenish amenities, linens, and supplies in guest rooms. Restock all in-room guest supplies; including but not limited to soaps, shampoos, coffee, tea, etc. Mop, clean and disinfect restrooms and showers; ensuring attention to detail in areas including but not limited to grout, tile, drains, etc. Maintain full housekeeping cart; ensure stock levels at beginning and end of shift. Push/pull housekeeping cart to necessary locations, requiring up to 40lbs of force. Interact with internal & external customers by demonstrating professionalism, enthusiasm, integrity & a welcoming attitude including greeting customers, interacting in a pleasant manner, anticipating customer needs, & displaying a positive demeanor. Communicate all maintenance concerns to appropriate parties. Communicate all custodial supply needs. Report all potential sanitation and safety hazards. Contact front desk and/or supervisor when guest assistance is requested/required. Responsible for meeting/exceeding hotel expectations regarding personal hygiene, dress, grooming. Responsible for electronic and physical key control; checking in and out keys, remain in possession of keys exclusively on-site, communicate lost keys immediately. Ensure guest room security by following required procedures; including but not limited to propping open doors, controlling access to room by redirecting potential occupants to front desk, announcing self-prior to room entry.

Ensure completion of University-required trainings; electronic and classroom-based.

Qualifications

Minimum Qualifications

For full consideration, applicants are encouraged to upload license, certification and/or educational degree if required of the position.

Experience working professionally as a hospitality housekeeper in a highly fast-paced, customer-focused environment.
Experience stripping and making beds in a hotel/hospitality environment.
Experience cleaning full-size bathrooms.
Experience communicating in English, both orally and in written form, to understand and carry out instructions and interact effectively with co-workers, supervisors, and guests.
Preferred Qualifications

Experience with customer service in a hotel environment.
Experience with housekeeping in a hotel environment.
Experience working with Hyatt brand standards.
Knowledge of University policies and practices. Knowledge of the UC Davis Principles of Community.
Knowledge of various chemicals required in professional housekeeping service.
Key Responsibilities

70% - CUSTODIAL AND HOUSEKEEPING
30% - CUSTOMER SERVICE AND PROFESSIONAL COMMUNICATION

Department Overview

UC Davis is the home of the Aggies - go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we've been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment, and society. Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.

Student Housing and Dining Services (SHDS) is a self-supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on-campus residential facilities (university owner/managed and Public-Private-Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at