Customer Account Manager – Korean SpeakingBe the voice between cultures to make things happen! We need a commercially savvy, Korean-speaking Account Manager who can own a key customer relationship and make sure both sides get what they need.What you'll be doing: You're the go-to person for your account. You'll run business reviews, present performance data, and keep everyone – customer and internal teams – aligned and happy. Think operations, finance, culinary, compliance. You'll coordinate them all.Day-to-day, that means:Keeping tabs on account profitability with finance and opsMaking sure menus are priced right and contracts stay profitableSorting invoices, forecasts, and billing so nothing slips throughHandling customer audits alongside ops and compliancePresenting menu changes and commercial proposals (in English and Korean)Spotting opportunities to improve the relationship and grow the businessUsing data to back up decisions and challenge the norm when neededYou'll report to the Commercial Director on account performance, revenue, and any issues that need fixing.What you need:Fluent Korean and English (written and spoken)Account management or customer service experience in catering, hospitality, or aviationA solid grasp of commercial basics – costing, pricing, P&LConfident presenting to senior stakeholdersStrong with Excel, PowerPoint, WordHappy to travel as requiredSomeone who stays calm under pressure and gets stuck inWhy it matters: You'll have real ownership over an important account, working directly with senior leadership. This isn't box-ticking – it's about building trust, solving problems, and making a tangible commercial difference.Our values: Excellence - runs through everything we do. You'll work with people who care about getting it right, where quality isn't a checkbox but a mindset. We invest in your craft because when you grow, we all soar. We value our people!Passion - fuels us. Whether you're in the kitchen, on the tarmac, or behind a desk, you'll feel the buzz of an industry that never sleeps. Your ideas matter, your voice is heard, and the work you do today lands on a tray table tomorrow.Responsibility - means something here. We're shaping the future of sustainable aviation catering, reducing waste, championing local suppliers, and making choices that protect the planet our passengers fly over. You'll be part of something that goes beyond profit. Respect - isn't negotiable. Different backgrounds, different talents, one team. We celebrate what makes each person unique and build a culture where everyone belongs, grows, and succeeds together.Join us, and you're not just clocking in—you're elevating every journey, including your own.