Are you an organised and customer-focused Account Manager looking to join a growing manufacturing business supplying some of the world’s leading engineering companies?We are recruiting two Customer Account Managers to join our client in Alcester, supporting key global customers within a highly regulated manufacturing environment.Customer Account Manager Permanent£38,000 per annumMonday to Thursday, 7:30am – 4:30pm | Friday, 7:30am – 12:30pmAlcester Customer Account ManagerJob DescriptionBe the key point of contact for customers, keeping them informed and answering queries about their ordersTrack customer orders through the factory and update customers on progress and delivery datesEnter, update and maintain customer orders accurately on the system, including any changes or amendmentsWork closely with internal teams to chase parts, resolve issues and keep orders moving as plannedPrepare despatch paperwork and support the shipping of finished parts to customers Customer Account ManagerEssential Experience/Skills/QualificationsExperienced carrying out a similar customer account management positionWell-versed managing internal and external stakeholdersPrevious experience working within a manufacturing environment/for a manufacturing organisationStrong Microsoft Excel skillsAbility to manage multiple priorities in a fast-paced environment Customer Account ManagerBenefits23 days holiday plus Bank Holidays, increasing with long serviceEnhanced Pension schemeRetail & Gym DiscountsBonus SchemeEAP Scheme, money back for dental and optical appointmentsFree onsite parking If you feel you’re a good fit for this position, please click ‘apply’, email emily@owendaniels.co.uk or call 01276 300 125