Customer Account ManagerA Customer Account Manager is responsible for the sales to and relationship with key customer accounts. Key customers accounts represent those customer segments that have a significant impact on the dealer-business but develop and maintain relationships with the dealership enterprise through a trusted advisor. Responsibilities could include: sales, customer support, technical support, planning and key customer account business operational optimization.Critical Functions & Responsibilities:Manages key customer account relationships to provide a differentiated customer experience.Proactively assesses, clarifies, validates and communicates key customer account needs on an ongoing basis.Provides value to key customer accounts by developing solutions that save time, reduce risk and increase profits.Develops a contact plan that meet the individual needs of your key customer accounts.Meets sales volume and sales objectives on assigned key customer accounts.Influences customer account trade cycles and current and future needs.Updates and retains relevant customer account information such as equipment and operational information in the customer relationship management system.Maintains and communicates current knowledge of customer account operational requirements, both agronomic/turf industry and/or business goals.Coordinates dealer enterprise team, along with Integrated Solutions Manager, to manage and deliver the highest levels of value to key customer accounts.Represents the company for the sale of equipment, parts, labor, and technology-based products and services to assigned customer accounts.Engages with dealership personnel (AMS Consultant, Parts, Service, Integrated Solutions Manager, etc.) when needed in completing a sale, answering customer account questions and ensuring customer account needs are met.Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.Participate in all business and/or department activities related to ensuring the customer experience is positive.Participate in all company/location driven communication efforts, including department meetings and other related efforts.Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.Maintains current product knowledge of all equipment, parts, and services available to customer accounts.Maintains current knowledge of financing and risk management options to assist customer accounts with securing the purchase of a solution.Coordinates new equipment field demonstrations.Attends applicable sales training events/seminars.Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.Monitors and timely communicates any competitive activity to management.Actively participates in local/regional industry associations.Conduct self in the presence of customers and community so as to present a professional image of Hutson Inc.Ensure that company's reputation and image in the community is consistent with Hutson Inc. Core Values.Maintains assigned company vehicles and equipment.Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.Perform all other duties as assigned by management in a professional and efficient mannerExperience, Education, and Skills:5 or more years of equipment sales experience is required.Bachelor's degree in business, finance/accounting, or agriculture-related discipline or equivalent work experience.Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.Business, financial and logistical management knowledge.Knowledge of relevant agronomic practices and trends.Knowledge of key customer account agronomic operations.Ability to use software applications such as Microsoft Office and internet functions.Ability to work flexible hours.Excellent customer relationship skills with current and future decision makers.Essential Eligibility Requirements:Valid Driver's LicenseEssential Job Requirements:General Physical Requirements:Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objectsPhysical Activities:Reaching, Standing, Walking, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, and Repetitive Motions.Visual Acuity:The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (includes inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.The worker is required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures.Working Conditions:None: The worker is not substantially exposed to adverse environmental conditions