Customer Care Representative

Join Maine Radon & EnvironmentalHelp Maine Radon & Environmental achieve our WHY: Improve the indoor living environments of our community.Are you always upbeat and positive when talking on the phone? Do you enjoy speaking to new people and helping them by providing great service? Do you want to work for a great company with strong core values? If so, we have a great opportunity for you! Maine Radon & Environmental is actively building an amazing team of very talented people to help us accomplish our mission of being the consumer choice in radon services.Positions Primary Objective: Provide our customers great service from our office; schedule appointments for our sales people from the people calling our office; follow up on prospects to help our sales people fill their schedules; answer customer question when they call our offices. Support office by doing several administrative tasks.Tasks and Responsibilities:Answer inbound phone calls with prospective and current customersSchedule sales appointments and installationsMake outbound calls to current customer database to schedule serviceMake posts on social media following our campaignUpdate content on our website using our widget toolsIdeal Candidates Characteristics:Great phone personalityExceptional communication skills, both verbal and writtenTech-savvyBrand AmbassadorAble to work autonomously towards project completionSelf-starter and a quick learnerAppreciates and follows proven systemsOptimistic and positive attitude a must!!Compensation: $16.00 - $18.00 per hourNational Radon Defense (NRD) is an international network of leading radon professionals who strive every day to provide their local customers the best value in radon measurement and mitigation services. Our certified radon experts across North America go through extensive on-going training in order to provide unmatched solutions to our customer's radon issues.This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense.