Position Details
Customer Care Training & QA Architect Apply
A major grocery retailer is seeking a Customer Care Training & Quality Assurance Specialist to enhance performance in their Customer Care call center. This role focuses on designing training courses, managing quality audits, and driving service excellence across teams. Candidates should have 3-5 years in instructional design and a Bachelor's Degree in Adult Education or Instructional Design. Offering competitive pay and benefits including health insurance, 401(k), and paid time off. #J-18808-Ljbffr
