Customer Contract Admin Analyst Apply
Role: Customer Contract Admin Analyst
Location: 3750 Torrey View Ct, San Diego, CA, USA, 92130
Duration: 12 Months
Description:
Responsibilities:
- Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions.
- 4-5 years of Software Development or testing experience required, Good understanding of on Prem and Cloud deployments.
- Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
- Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately.
- Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
- Maintain training to remain current with knowledge depth on new versions and product releases.
- Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
- Collaborates with the HIT team to deliver technical training to support MMS solutions and product release
- Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
- Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases
- Other responsibilities as assigned.
Qualifications:
-
- Bachelor's degree or MS preferably in a technical field, or equivalent experience
- 4-5 years of Software Development or testing experience required, Good understanding of on Prem and Cloud deployments.
- Technical IT training
- Knowledge of MMS products preferred
- Project management experience
- Demonstrated ability to multitask and balance competing priorities to meet deadlines
- Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer facing response
- Driven by desire to assist and support
- Strong customer centric perspective
Thanks & Regards,
Chaitanya Lanka
Intellectt Inc
Direct: 732 734 8788
Desk number : 732 412 6999- Ext: 345
517 Route 1 South, Suite 1115 Iselin, NJ 08830
WhatsApp: https://wa.link/okgxie
In My absence, You may contact Tarun | Lead | 732-631-8229 | venkat@intellectt.com
