Customer Engagement Associate

Entry-Level Customer Engagement AssociateFront Page Agency Inc. (FPA) | Phoenix, AZFull-Time | Entry-Level | In-Person | Paid Training | Career GrowthBuild Your Career in Customer Engagement & Business Development!Are you outgoing, motivated, and looking for an opportunity to gain professional experience while building a long-term career?Front Page Agency Inc. (FPA) is expanding its operations throughout Arizona, and we're looking for enthusiastic individuals to join our team as Entry-Level Customer Engagement Associates.Our team supports customer acquisition and market expansion initiatives within the growing telecommunications industry, including opportunities connected to Arizona's evolving Cox and Spectrum telecommunications landscape.We're looking for individuals who enjoy working with people, thrive in team environments, and want to develop valuable skills in customer relations, communication, business development, and leadership.No previous experience is required! We provide hands-on training and mentorship to help you succeed.What You'll DoAs a Customer Engagement Associate, you'll represent telecommunications products and services while helping customers learn about connectivity solutions available to them.Your responsibilities will include:Engaging with prospective customers through face-to-face interactionsBuilding relationships and creating positive customer experiencesEducating customers about available internet and telecommunications servicesUnderstanding customer needs and recommending appropriate service optionsSupporting customer acquisition through direct sales and outreachAnswering questions and assisting customers throughout the enrollment processWorking with your team to achieve customer acquisition goalsParticipating in daily training, coaching, and professional developmentSupporting customer engagement initiatives across assigned Arizona territoriesAs you develop your skills, you may have opportunities to assist with team training, leadership development, and market expansion initiatives.Who We're Looking ForWe're interested in candidates who are:Friendly, personable, and confident communicating with othersPositive, motivated, and eager to learnComfortable interacting with customers in personReliable, organized, and professionalTeam-oriented with strong interpersonal skillsInterested in personal and professional growthOpen to feedback and hands-on coachingExcited about opportunities to develop leadership skillsNo prior experience is necessary.We encourage applicants with experience in customer service, retail, hospitality, restaurants, athletics, communications, marketing, or business to apply.Recent graduates and individuals looking to begin a new career are welcome!What We OfferPaid, hands-on trainingWeekly compensation with performance-based earning opportunitiesOne-on-one mentorship from experienced team leadersOngoing professional and leadership developmentOpportunities for performance-based advancementA supportive, team-oriented work environmentExperience in customer relations, business development, and telecommunicationsOpportunities to contribute to Arizona market expansionCareer Development & AdvancementAt FPA, we believe in providing individuals with the opportunity to grow through hands-on experience and demonstrated performance.Our career development opportunities may include:Customer Engagement Associate → Senior Associate → Team Leader → Account Management → Business OperationsAdvancement is performance-based and dependent on individual results, leadership ability, and available opportunities.Position DetailsLocation: Phoenix, ArizonaEmployment Type: Full-TimeExperience Level: Entry-LevelWork Environment: In-Person, Customer-FacingIndustry: Telecommunications / Customer Engagement / Business DevelopmentPlease Note: This position involves direct, face-to-face customer engagement, outreach, and sales. It is not a remote, call-center, or traditional desk-based customer service position.Apply Today!If you're looking for a fresh start, enjoy meeting new people, and want to develop skills that can open doors to future leadership opportunities, we'd love to hear from you!Apply today to be considered for our Entry-Level Customer Engagement Associate position and become part of FPA's growing Arizona team!Front Page Agency Inc. (FPA)Standards so high, they're worthy of the front page.