Find Customer Experience Assistant-SH Region Float Job in South Hill, Washington State | Snaprecruit

Find Customer Experience Job in South Hill, Washington State
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Welcome ,

Customer Experience Assistant-SH Region Float

  • ... South Hill, Washington State, United States
  • ... Full time
  • ... Salary: 27.429808 per hour
  • Posted on: Mar 17, 2024       Expires on: May 01, 2024

Customer Experience Assistant-SH Region Float   

JOB TITLE:

Customer Experience Assistant-SH Region Float

JOB TYPE:

Full-time

JOB LOCATION:

South Hill Washington State United States

JOB DESCRIPTION:

Pierce County Library System

Customer Experience Assistant


Hiring Range: $23.
66 - $27.
43 per hour; Pay Grade Range: $23.
66 - $32.
75 per hour

Compensation:

Pierce County Library System offers a compensation program which recognizes qualifications and experience relevant to each position.
The starting pay is established typically within the hiring range below based upon the experience of the individual hired into the role.
Our compensation package also includes annual increases for each additional year of experience and tenure in the role, up to the maximum (current year maximum outlined in pay grade range above).
Eligibility for overtime is exclusive to positions which are FLSA status non-exempt below.


FLSA Status: Hourly, Non-exempt

Position Status: Regular, Part-Time

Hours Per Week: 32

Schedule: Hours and location vary




Schedule is subject to change.

Union Status: Represented


Candidate Submission Timelines:

TRANSFER Candidates: transfer eligible candidates internal to PCLS will be given first consideration for this position through the Transfer Closure date.
Please review the StaffWeb Transfer Process Overview.

EXTERNAL OR NON-Transfer INTERNAL Candidates: To be considered for this position please submit your resume and up to 4 additional attachments to display your knowledge, skills and abilities for consideration for this position no later than 5:00 p.
m.
on closing date below.

Submissions after the Closure Date below will not be considered:

  • Transfer Closure Date: Friday, March 22, 2024 at 5:00pm
  • External/Non-Transfer Closure date: Friday, March 29, 2024 at 5:00pm

Veteran Status: Applicants wishing to claim Veterans Preference should select the percentage that they qualify for, 5% or 10% during the application.
More information about veterans preference, such as the difference in percentage can be found
here and here.
If you need more information please contact us at:
HR@pcls.
us


Position Summary

Provides high quality customer service for diverse customers of all ages at assigned library location(s).
Assists customers in gaining access to a wide variety of services, including, but not limited to, library accounts, public technology assistance, and readers advisory services.
This position supports the library in providing direct customer service to all library customers.


Essential Functions

Class specifications are intended to provide a descriptive list of the range of duties performed by employee in the class.
Specifications are not intended to reflect all duties performed within the job.

  • Delivers high-quality, customer-focused services to diverse customers of all ages.
  • Works with customers in person, by telephone, and digitally.
  • Communicates and applies the Librarys policies and procedures, addresses and assists in resolving customer concerns, incidents, and complaints.
  • Performs routine circulation and customer account management duties (e.
    g.
    check in/out materials, shelving, process holds, library card registration, cash handling, and account inquiries).
  • Provides basic reference and readers advisory assistance in person, online and other various formats.
  • Provides hardware and software support for customer-accessed technologies, instructs and trouble-shoots customers access to databases and electronic collections.
  • Provides assistance to customers to locate library materials in the building and online, promotes library services.
  • Processes, sorts, and shelves library materials as necessary; maintains periodicals.
  • Prepares and maintains displays; updates bulletin boards, posters, and flyers.
  • Counts and balances deposits and prepares weekly financial reports.
  • Acts as Person In Charge, as delegated or scheduled.
  • Assists with program support as directed by a Supervisor or Librarian.
  • Participates on project teams and committees, as appropriate and within the scope of the position summary and essential functions.
  • Routinely provides customer feedback to supervisors to ensure the customers voice and perspective is received and reviewed.
  • Brings matters of public concern regarding waste, inefficiency, corruption, discrimination, and safety to the attention of Library Management.
  • Demonstrates punctuality and regular and consistent attendance.
  • Performs other duties as assigned or required.

Additional Duties and Responsibilities

Duties are considered non-essential and include the following:

  • Reports to a Customer Experience Supervisor.
    May direct the work of additional staff and Volunteers, under the direction of a supervisor.
    Will act as Person in Charge as delegated or scheduled.

Core Skills & Qualities / Leadership Competencies

Employees are expected to demonstrate the following qualities at all times:

  • Customer Focus
  • Teamwork
  • Communications
  • Leadership
  • Problem Solving
  • Change and Learning
  • Positive Attitude
  • Professional Integrity
  • Diversity

Required Knowledge, Skills, and Abilities

The employee is expected to perform or possess the following:

Minimum Requirements including Education, License or Certifications:

  • Associates Degree in a related field, and
  • Two years public library/customer service experience; OR
  • Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.
  • Depending on area of assignment, a valid Washington State Drivers License may be required.
  • Must pass criminal background screening prior to hire.
  • May be assigned to work at multiple locations.
    The ability to work evenings and weekends on a rotating schedule and to adapt to schedule changes.

Technology Requirements:

Required:

  • Ability to effectively navigate basic electronic record creation and storage (e.
    g.
    timecard/HRIS, performance review, network drive storage)
  • Use of basic office equipment (e.
    g.
    PC, printer, copier, phone, fax, mouse, security alarm)
  • Basic keyboard and alpha/numeric data entry skills
  • Basic PC navigation skills in a windows based environment; ability to connect and print
  • Ability to navigate, search and use basic web functions and applications
  • Intermediate MS Office Suite skills (e.
    g.
    Outlook, Word, Excel) to satisfactorily complete job respons

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    org.springframework.dao.DataIntegrityViolationException: Could not execute JDBC batch update; SQL [update `job_archive_partner` set `alias`=?, `alternateJobEmail`=?, `archived`=?, campaign_id=?, `checkedAt`=?, `city`=?, `company_name`=?, `confirmedEmail`=?, country_id=?, `created_at`=?, `currentBoost`=?, `deleted`=?, `descUrl`=?, `description`=?, `dummy`=?, `dummy2`=?, `emailScraped`=?, `employerJobFeedId`=?, `employerJobURL`=?, `employment`=?, `exclude`=?, `inBoosted`=?, `industry`=?, `isExpired`=?, `jobBoard`=?, `jobEmail`=?, `jobOrigin`=?, `jobSyncDate`=?, `jobTags`=?, `lastUpdateAt`=?, `linkedin`=?, `notification_email`=?, `notifiedAt`=?, `partnerEmail`=?, `partnerJobFeedId`=?, `partnerJobURL`=?, `payment_type`=?, `position_id`=?, `pricingOption`=?, `qcFlag`=?, `qcReason`=?, `qualityAssuranceFlag`=?, `rate`=?, `referenceNumber`=?, `salary`=?, `salaryunit`=?, `snaprecruit_id`=?, `snapxSync`=?, `socialPilotBoost`=?, `state`=?, `tags`=?, `title`=?, `totalBoost`=?, `twitter`=?, user_id=?, `from_date`=?, `zipCode`=? where `id`=?]; nested exception is org.hibernate.exception.DataException: Could not execute JDBC batch update
    	at org.springframework.orm.hibernate3.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:648)
    	at org.springframework.orm.hibernate3.HibernateTransactionManager.convertHibernateAccessException(HibernateTransactionManager.java:793)
    	at org.springframework.orm.hibernate3.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:664)
    	at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:754)
    	at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:723)
    	at org.springframework.transaction.interceptor.TransactionAspectSupport.commitTransactionAfterReturning(TransactionAspectSupport.java:394)
    	at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:120)
    	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    	at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:90)
    	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
    	at com.sun.proxy.$Proxy76.getUserDetails(Unknown Source)
    	at net.jumpspire.app.webapp.taglib.CustomLabelTag.doStartTag(CustomLabelTag.java:47)
    	at org.apache.jsp.WEB_002dINF.jsp.job.archive_002djob_jsp._jspx_meth_sp_005fcustomLabel_005f0(archive_002djob_jsp.java:6046)
    	at org.apache.jsp.WEB_002dINF.jsp.job.archive_002djob_jsp._jspService(archive_002djob_jsp.java:643)
    	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
    	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477)
    	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
    	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:82)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at net.jumpspire.core.webapp.filter.MessageFilter.doFilter(MessageFilter.java:48)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
    	at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
    	at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
    	at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
    	at org.apache.struts2.dispatcher.ServletDispatcherResult.doExecute(ServletDispatcherResult.java:164)
    	at org.apache.struts2.dispatcher.StrutsResultSupport.execute(StrutsResultSupport.java:186)
    	at com.opensymphony.xwork2.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:374)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:278)
    	at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:176)
    	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:138)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:236)
    	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:190)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:90)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:243)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:100)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:141)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at org.apache.struts2.interceptor.ProfilingActivationInterceptor.intercept(ProfilingActivationInterceptor.java:104)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:256)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:145)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:176)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:171)
    	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:164)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:192)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:187)
    	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)
    	at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:54)
    	at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:511)
    	at org.apache.struts2.dispatcher.ng.ExecuteOperations.executeAction(ExecuteOperations.java:77)
    	at org.apache.struts2.dispatcher.ng.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:88)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:134)
    	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:81)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:82)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at net.jumpspire.core.webapp.filter.MessageFilter.doFilter(MessageFilter.java:48)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
    	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
    	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
    	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:381)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at net.jumpspire.core.webapp.filter.LocaleFilter.doFilterInternal(LocaleFilter.java:75)
    	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)
    	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)
    	at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:139)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:183)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:125)
    	at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    	at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
    	at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
    	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
    	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96)
    	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
    	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
    	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
    	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
    	at psiprobe.Tomcat90AgentValve.invoke(Tomcat90AgentValve.java:35)
    	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
    	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:688)
    	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
    	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
    	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:375)
    	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
    	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
    	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1639)
    	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
    	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
    	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
    	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    	at java.base/java.lang.Thread.run(Thread.java:829)
    Caused by: org.hibernate.exception.DataException: Could not execute JDBC batch update
    	at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:102)
    	at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)
    	at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:275)
    	at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:268)
    	at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:185)
    	at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321)
    	at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:51)
    	at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1216)
    	at org.hibernate.impl.SessionImpl.managedFlush(SessionImpl.java:383)
    	at org.hibernate.transaction.JDBCTransaction.commit(JDBCTransaction.java:133)
    	at org.springframework.orm.hibernate3.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:656)
    	... 154 more
    Caused by: java.sql.BatchUpdateException: Data truncation: Data too long for column 'pricingOption' at row 1
    	at com.mysql.jdbc.PreparedStatement.executeBatchSerially(PreparedStatement.java:2054)
    	at com.mysql.jdbc.PreparedStatement.executeBatch(PreparedStatement.java:1467)
    	at org.apache.commons.dbcp.DelegatingStatement.executeBatch(DelegatingStatement.java:297)
    	at org.apache.commons.dbcp.DelegatingStatement.executeBatch(DelegatingStatement.java:297)
    	at org.hibernate.jdbc.BatchingBatcher.doExecuteBatch(BatchingBatcher.java:70)
    	at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:268)
    	... 162 more
    Caused by: com.mysql.jdbc.MysqlDataTruncation: Data truncation: Data too long for column 'pricingOption' at row 1
    	at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:4072)
    	at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:4006)
    	at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2468)
    	at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2629)
    	at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2719)
    	at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:2155)
    	at com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:2450)
    	at com.mysql.jdbc.PreparedStatement.executeBatchSerially(PreparedStatement.java:2006)
    	... 167 more