Customer Experience Associate

Customer Experience AssociateThe Catalyst Corporation | Oak Brook, ILFull-Time | Paid Training | W-2 Position | In-PersonThe Catalyst Corporation is hiring a motivated and outgoing Customer Experience Associate to join our growing team in the Oak Brook, IL area. This position is ideal for someone who enjoys working with people, providing a positive customer experience, and building hands-on experience in customer service and sales.As a Customer Experience Associate, you'll work directly with customers in a face-to-face environment, helping introduce client products and services, explain current promotions, answer questions, and assist customers in selecting options that fit their needs.This role combines customer service, sales, and customer engagement in a fast-paced, team-oriented environment. Previous experience is helpful but not required — paid training and ongoing coaching are provided.What You'll DoEngage with customers through professional, face-to-face interactionsProvide information about client products, services, and current promotionsAsk questions to better understand customer needsRecommend appropriate products or service optionsAssist interested customers through the sales and enrollment processDeliver a positive and professional customer experienceBuild strong customer relationships and brand awarenessWork toward individual and team sales and performance goalsParticipate in ongoing training and professional developmentWhat We're Looking ForStrong communication and interpersonal skillsFriendly, professional, and customer-focused attitudeComfortable speaking with customers face-to-faceGoal-oriented and motivated to learnStrong problem-solving and organizational skillsAbility to work independently and as part of a teamPrevious customer service, retail, sales, or client-facing experience is helpful but not requiredFull-time availabilityWhat We OfferFull-time W-2 employmentPaid trainingOngoing coaching and mentorshipSupportive, team-oriented work environmentSales and customer service developmentOpportunities for professional growth and advancementThis is a full-time, in-person customer experience and sales position in the Oak Brook, IL area.