Customer Quality Engineer

Location: Metro Detroit, MI
Job Type: Full-Time | On-Site
Industry: Automotive Manufacturing

About the Opportunity

An established automotive manufacturer is seeking an experienced Customer Quality Engineer to lead customer quality activities, resolve quality concerns, and drive continuous improvement in a fast-paced manufacturing environment.

Key Responsibilities

• Serve as the primary quality contact for assigned automotive customers.
• Lead customer complaints, 8D investigations, root cause analysis, and corrective actions.
• Monitor customer quality performance, including PPM, scorecards, and customer claims.
• Coordinate containment, sorting, rework, and quality improvement activities.
• Support APQP, PPAP, product launches, and customer-specific requirements.
• Collaborate with Production and Engineering to prevent recurring defects and improve quality performance.

Qualifications

• 3–5 years of quality engineering experience in automotive manufacturing.
• Bachelor's degree in Engineering or related field, or equivalent experience.
• Strong knowledge of IATF 16949, APQP, PPAP, PFMEA, and Control Plans.
• Proven experience with 8D problem-solving and customer corrective actions.
• Experience working directly with automotive OEM or Tier 1 customers.
• Strong communication, analytical, and problem-solving skills.
• Experience in stamping or welding manufacturing is a plus.

We are looking for a hands-on, results-driven professional who takes ownership of customer concerns and delivers effective solutions.

Welding and Stamping Manufacturing Company