Position Details
Customer Service Agent Apply
Job Description
Job Description
Levis Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include.
Levis Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include.
- Providing exceptional customer service to existing customers, prospects, team members, and vendors
- Performing administrative duties accurately while remaining organized
- Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals
- Making outbound phone calls to customers to communicate product offerings, sales, and promotions
- Collaborating on projects and assignments to assist the growth of the department and company
- Experience with various software applications to include the Microsoft Office Suite
- The ability to work in a team atmosphere and be a team player
- An outgoing and pleasant demeanor
- Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.)
- Willingness to adapt to any situation and improvise accordingly
- Comfortable with having a varied workload that can fluctuate daily
- Strong attention to detail
- Generous profit-based bonuses
- Health, Dental and Vision Insurance
- 401k with match
- PTO and paid holidays
- Tenure awards and company sponsored trips
- Biannual employee reviews with raise opportunity
- Free company apparel
- Flexible Schedule Options
