Join Our Team as a Customer Service Agent!

Are you a self-motivated individual who enjoys engaging with people? Join our dynamic team and become part of something exciting!

We are seeking a Customer Service Agent to join our team! You will be responsible for helping customers by providing product and service information

Responsibilities:

• Manage incoming calls
• Handle invoicing for service
• Process payments
• Arrange shipments
• Process parts orders and service calls
• Coordinate with the service team and colleagues
• Manage any incoming duties

Desired Skills and Qualifications:

• 1-3 years of experience in a customer service role
• Proficiency in QuickBooks Online, Microsoft Excel, Gmail, Word, etc.
• A "can-do" attitude
• Strong attention to detail
• Excellent communication and interpersonal abilities

What We Offer:

• A fun work environment with a great products and team
• Opportunities for professional growth and skill development
• Supportive and collaborative work atmosphere
• Simple IRA plan with a 3% match

Ready to embark on a rewarding career? Contact us today at 800-922-2629 and ask for Hugh

About Us:

Electro Freeze of New England is dedicated to delivering top-notch services to our valued clients. We pride ourselves on ensuring the smooth operation of businesses through our excellent refrigeration solutions. Our equipment is trusted by prominent chains such as Dairy Queen, Five Guys, Sonic, and numerous independently owned ice cream shops. Electro Freeze ice cream machines produce a delicious, creamy product loved by many.

Candidates must be able to lift 24 lbs with ease.

You can find us online at