Overview Join to apply for the Customer Service Assistant role at Roehl Transport . Now is your chance to help move America's freight as a Customer Service Assistant (CSA) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier! Responsibilities Schedule pick-up and delivery appointments for freight while taking into account factors such as customer requirements, legal transit time, driver productivity, etc. Communicate effectively with customers via telephone, email, and other forms of communication Work collaboratively with Roehl teammates to identify and resolve customer and scheduling conflicts Maintain accurate notes regarding customer interactions and preferred scheduling protocols Qualifications In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. Therefore, you must possess the following skills: Effective and timely communication with a diverse audience Creative problem-solving Strategic thinking Collaboration Strong desire to develop and learn new skills The Wage You will earn a competitive salary and have the opportunity to earn two monthly bonuses. Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We also offer tuition reimbursement if you are interested in advancing your education. The Company Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Now, more than 60 years later, Roehl Transport is one of North America’s safest trucking companies as recognized by the American Trucking Association (ATA). Roehl Transport is a 5-time recipient of the ATA President’s Award, the trucking industry’s highest safety honor. At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals. #J-18808-Ljbffr