About the Company

Print Bind Ship is the modern continuation of MEL Printing, a family-founded commercial print shop in Melvindale, Michigan, that built its reputation on craftsmanship and reliability. With 67 years in business, what began as a small local print operation has transformed into a national leader in print, fulfillment, warehousing, and distribution.

About the Role

As a Customer Service Assistant, you will be responsible to support the CS team members in their day-to-day activities, respond to customer inquiries, update customer information in the CRM and other programs, along with entering and processing small orders within the MIS system.

This position is full-time, on site, Monday through Friday from 8am-4pm.

Responsibilities

• Support the CS team members in their day-to-day activities
• Respond to customer inquiries
• Update customer information in the CRM and other programs
• Enter and process small orders within the MIS system

Qualifications

High School diploma

Required Skills

Technical/Computer Literacy

Proficiency in Microsoft Office, Google, and Email programs

Excellent communications skills and organizations skills

Critical thinking, time management, and the ability to multi-task a must

Pay range and compensation package

Starting pay - $18.00/hr with a 90 day review period.

Eligible for benefits including health insurance, paid time off, etc. following the company's standard waiting period and policy terms (90 days from hire date).

Equal Opportunity Statement

PrintBindShip is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All aspects of employment are based on merit, competence, and business needs.