USD $19.75 - $21.40 /Hr. About Bi-Mart Corporation We’ve been a part of the Northwest for over 70 years. Bi-Mart stores are convenient, easy to shop at, and offer real values every day on name brand products. Whether it’s the everyday shopping list, a home improvement project, automotive maintenance, or outfitting for the great outdoors, you’ll find it and more at your local Bi-Mart. We’re part of the neighborhood, and we’ve served generations of Northwest families with honest values that your family can count on. We also have a long history of giving back to the communities we serve by supporting charitable organizations and worthy causes. Our goal has always been to create more value for our members in our stores and in their communities. Why work for Bi-Mart? Employee‑owned Growing company Great work‑life balance Community involvement Great work environment We love our customers! About The Store Team The Store Team is responsible for achieving and maintaining a high level of customer service and friendliness, which includes our outstanding Front‑End team. The Store Team strives to create the best shopping experience possible for our customers. As a community‑based company, we want our customers to feel right at home when they shop at Bi‑Mart. About the Front‑End Manager Position We are looking for a hardworking and energetic Customer Service Manager to join Bi‑Mart. This position builds, promotes, and delivers a high degree of customer service. Our Customer Service Manager’s daily tasks include prompt and friendly service to our customers, precise handling of customer transactions, ensuring cashiers receive all required breaks, and working closely with store management to build teamwork and pride of ownership within the store. Other Responsibilities Inventory replenishment Ensuring that check stands are clean & well‑stocked Helping train new employees on front‑end responsibilities Managing BOPIS fulfillment Qualifications include, but are not limited to The ability to communicate well verbally and in writing The capability to arrive on time with a positive and friendly attitude The ability to set priorities and organize workload The talent to efficiently solve problems and offer solutions to customers The capacity to engage with and assist a variety of individuals An ability to provide excellent customer service The capacity to think strategically and to lead Experience 1+ Year(s) as a cashier, sales associate, bagger, courtesy clerk, or in other retail positions. Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also an asset! Schedule As an employee‑owned company, Bi‑Mart stores are open 800 am - 800 pm Monday - Saturday and 900 am - 600 pm Sunday. Hours may vary depending on workload and assignment. Benefits For All Employees Include Personal Time Off (depending on length of service and hours compensated 2 - 4 weeks annually) On‑Demand Payment Option Employee Stock Ownership Plan Employee Purchase Discount 7 Paid Holidays Annually Paid Bereavement & Jury Duty Leave 401(k) Plan Employee Assistance Program Benefits For Full‑Time Employees Also Include Health/Prescription/Vision/Dental Insurance Healthcare Flexible Spending Account Tuition Assistance Life and Accidental Death & Dismemberment insurance Short‑Term Disability All Employee benefits will meet or exceed requirements set forth by state and federal laws. Pay Bi‑weekly / On‑Demand Equal Opportunity Statement We are an equal opportunity employer and value diversity at Bi‑Mart. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr