divh2Wrrk Customer Service Professional/h2pAt wrrk, we believe that every company should have a world-class customer service organization. So we built an on-demand customer service team./ppWe recruit and retain the best Customer Service Professionals we can find (we call our teammates Pros for a reason) and offer white-glove email, chat and phone support to companies (and their customers) around the world; delighting clients customers and resolving their issues as a service./ppWHAT PROS DO:/pulliProvide support by answering customer inquiries via voice, email, and chat./liliCommunicate with internal teammates, clients, and account managers about services and trends in order to resolve customer inquiries and exceed service delivery standards./li/ulpWHAT YOU NEED:/pulliCustomer Support (CS) experience./liliAbility to multitask. For example: Ability to listen and talk to a customer while typing to research issues or reviewing and updating customer account information./liliAbility to work in a fast paced setting./liliConsistent attendance./liliAbility to maintain a professional demeanor even during challenging customer interactions./liliAbility to effectively communicate and interact with team members, management, clients, and customers./liliEmpathy for customers./liliTroubleshooting experience with online software./liliStrong desire to get things done for the sake of the customer and the business./liliComputer and consistent internet access. Mobile devices other than laptop computers are not sufficient./liliAttention to detail./li/ulpPHYSICAL FACTORS:/pulliTalk/Listen: Pros are required to actively listen and speak with customers for the majority of their work hours./liliComputer, Keyboard, and Mouse: Pros are regularly required to navigate Customer Support softwares, input customer information, conduct research, communicate online with teammates/management/clients/customers./li/ulpCURRENT SHIFTS (PT and FT available):/pulliWeekdays and Weekends US business hours/liulli8a-4p CST/lili9a-5p CST/lili10a-6p CST/lili11a-7p CST/li/ulliEmphasis on WEEKENDS. Especially looking for support Fri/Sat/Sun. Lets talk about your availability. :)/li/ulpApply now and join our team of Pros!/p/div