Front Desk Receptionist

We are seeking a friendly and organized Front Desk Receptionist to join our healthcare team. This vital role ensures a positive first impression for patients and supports the smooth operation of our front office. If you are committed to providing excellent customer service and enjoy working in a dynamic healthcare environment, we encourage you to apply.

Key Responsibilities:

- Greet patients and visitors in a professional, friendly, and hospitable manner

- Respond to patient inquiries and requests promptly and courteously

- Perform clerical duties related to daily front office operations, including updating and organizing patient charts

- Answer and direct calls on a multiline telephone system with professionalism

- Maintain accurate scheduling and appointment management using EPM or similar systems

- Ensure the confidentiality and security of patient information in compliance with privacy regulations

- Collaborate with staff and healthcare providers to facilitate efficient patient flow and communication

Skills and Qualifications:

- High school diploma or equivalent required; additional administrative or healthcare-related training preferred

- Proven experience in customer service, reception, or administrative support, preferably in a healthcare setting

- Excellent communication skills, both verbal and written

- Strong organizational skills with attention to detail

- Ability to handle multiple tasks efficiently in a fast-paced environment

- Proficiency in using office software and electronic health record systems

- Professional appearance and demeanor, with a focus on patient-centered service

Employee Benefits:

- Vacation Time

- Paid Leave

- Medical, Dental, Vision

- Short-Term & Long-Term Disability

- Accident & Critical Illness

- Life Insurance

- Retirement Plan Offered

Join our team and be part of a supportive, patient-focused organization dedicated to quality care and continuous growth. We offer a collaborative work environment, opportunities for professional development, and a commitment to employee well-being.