Customer Service Rep, Physical Therapy

Job Title Responsible for providing the following services including, but not limited to, excellent customer service, optimal utilization of Epic (EMR) for Intake of patient referral, patient scheduling, patient registration, and verification of insurance coverage. This position is also responsible to obtain Insurance authorization for services and handling of the medical record at the clinical level. Knowledge of medical terminology required. Attention to detail and ability to multi-task are critical. Education High school diploma or equivalent preferred. Medical Assistant training/certification preferred. Experience Minimum of three years' experience in a medical facility strongly desired. Prior experience/training in medical terminology and rehabilitative services strongly desired. Licensure/Credentials None. Benefits Information Click here for information about our benefits. Equal Employment Opportunity (EEO) Statement Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit