Location: Tucson, Arizona 85756
Pay: $21.75/hour
Shifts: 1st shift
Employment Type: Contract

Are you detail-driven, organized, and passionate about helping others? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you on our team!

We’re looking for a Customer Service Representative to be the voice and backbone of our service operations. This role is key to delivering world-class support, ensuring orders are processed accurately, technicians are scheduled, and customers are kept in the loop — every step of the way.

️ What You’ll Be Doing:

• Ensure on-time delivery of products and services

• Track service orders and technician dispatches to guarantee customer satisfaction

• Process internal paperwork and invoicing with speed and accuracy

• Communicate estimates, order statuses, delays, and updates

• Collaborate with engineers, service techs, and sales teams

• Pick, pack, and ship parts for order fulfillment

• Maintain clear records and reporting to keep operations smooth

• Support additional projects as assigned by the Global Sales & Service Manager

✅ What We’re Looking For:

• 2+ years in a customer-facing role

• Excellent attention to detail and organizational skills

• Strong Excel skills and comfort working with data

• Great judgment, especially in ambiguous situations

• Calm under pressure and able to manage shifting priorities

• Team player with excellent communication skills

Extra Credit If You Have:

• Experience with QuickBooks, bookkeeping, or accounting

• Bilingual – English/Spanish

• A knack for developing and documenting business processes

Why You'll Love It Here:

Join a team where your work truly matters — from making service run seamlessly to supporting field techs and keeping our customers happy. You’ll gain hands-on experience in logistics, service operations, and customer relations — all while working in a supportive, people-first environment.

Ready to take the next step in your career? Apply today and bring your passion for service to life!