We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative / Insurance Sales. In this role, you will be responsible for providing exceptional customer service to clients, assessing their insurance needs, and offering tailored solutions. The Ideal candidate will possess a passion for building long-lasting client relationships. Monday-Friday 8:30 am - 5 pm. Pay is competitive and will depend on your experience and discussed during the interview.

Key Responsibilities

1. Provide outstanding customer service to clients, addressing inquiries, resolving issues, and managing policy changes.

2. Identify client needs and recommend appropriate insurance products, such as auto, home, life, and health insurance.

3. Develop and maintain strong relationships with clients, ensuring their satisfaction and retention.

4. Cross-sell and upsell additional insurance products based on clients' needs and risk profiles.

5. Prepare accurate insurance quotations, policy documentation, and applications.

Qualifications:

• High school diploma or equivalent

• Experience in customer service and insurance sales is a plus, but not required

• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

• Computer proficiency is required

• Strong time management and organizational abilities.

• Ability to obtain an Insurance license in relevant lines of authority (e.g., Property & Casualty, Life & Health).

If you are an experienced and results-driven insurance professional with a passion for providing exceptional customer service, we want to hear from you!