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Customer Service Representative

  • ... Posted on: Feb 20, 2026
  • ... McCardel - Culligan
  • ... Alpena, Michigan
  • ... Salary: Not Available
  • ... Full-time

Customer Service Representative   

Job Title :

Customer Service Representative

Job Type :

Full-time

Job Location :

Alpena Michigan United States

Remote :

No

Jobcon Logo Job Description :

Job Description

Job Description
Benefits:
  • Employee discounts

About Us

Culligan has been a leader in water treatment for over 85 years, offering innovative solutions to improve water quality for homes and businesses. We are passionate about delivering clean, safe, and healthy water while providing exceptional service to our customers. As the experts in Water Treatment, we exist to improve the well-being of all!

Position Overview

Are you passionate about people and problem solving? Ready to join a company that's been redefining water quality for over 85 years? McCardel Culligan is looking for an enthusiastic and dependable part-time Customer Service Representative to be the friendly, knowledgeable voice of our trusted brand. As a member of our dynamic customer care team, you'll be a solution finder, relationship builder, and ambassador of clean, safe water in the communities we serve.


The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
*20 hours per week, starting wage based on experience

Why Join McCardel Culligan?


At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As part of our team, youll have the opportunity to work with NSF Certified water solutions while contributing to our mission of delivering clean and safe water to communities.
If you are ready to make a difference, apply now and become a key part of a company that values service, integrity, and excellence!

View Full Description

Jobcon Logo Position Details

Posted:

Feb 20, 2026

Employment:

Full-time

Salary:

Not Available

City:

Alpena

Job Origin:

ziprecruiter

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Job Description

Job Description
Benefits:
  • Employee discounts

About Us

Culligan has been a leader in water treatment for over 85 years, offering innovative solutions to improve water quality for homes and businesses. We are passionate about delivering clean, safe, and healthy water while providing exceptional service to our customers. As the experts in Water Treatment, we exist to improve the well-being of all!

Position Overview

Are you passionate about people and problem solving? Ready to join a company that's been redefining water quality for over 85 years? McCardel Culligan is looking for an enthusiastic and dependable part-time Customer Service Representative to be the friendly, knowledgeable voice of our trusted brand. As a member of our dynamic customer care team, you'll be a solution finder, relationship builder, and ambassador of clean, safe water in the communities we serve.


The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders
  • Coordinate schedules with the service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation
Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal
*20 hours per week, starting wage based on experience

Why Join McCardel Culligan?


At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As part of our team, youll have the opportunity to work with NSF Certified water solutions while contributing to our mission of delivering clean and safe water to communities.
If you are ready to make a difference, apply now and become a key part of a company that values service, integrity, and excellence!

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