Customer Service Representative

LaSalle Network is partnering with a reputable organization in Rosemont, IL, to hire a motivated and personable Customer Service Representative to join their growing team! This is an excellent opportunity for individuals who thrive in a fast-paced environment, enjoy helping others, and bring a positive, customer-focused attitude to their work.This contract-to-hire opportunity offers a hybrid work schedule, competitive hourly compensation, and the potential for long-term career growth. The ideal candidate will have strong communication skills, a professional phone presence, and a demonstrated history of reliability and job stability.ResponsibilitiesHandle high-volume inbound customer calls, providing prompt, professional, and friendly assistanceRespond to customer inquiries, resolve concerns, and provide accurate information regarding products and servicesDeliver exceptional customer experiences through active listening, problem-solving, and effective communicationMaintain accurate documentation of customer interactions and follow established processes and proceduresCollaborate with team members and supervisors to meet customer satisfaction and service level goalsDemonstrate adaptability and professionalism in a fast-paced call center environmentAssist customers with basic troubleshooting and escalate complex issues when necessaryMaintain a positive attitude and consistently provide high-quality customer serviceRequirementsMinimum of 1 year of customer service experience, preferably in a call center, retail, or hospitality environmentDemonstrated job stability, ideally with at least one year of tenure in previous positionsExcellent verbal communication, interpersonal, and active listening skillsStrong phone presence with a friendly, professional, and personable demeanorAbility to multitask, problem-solve, and remain organized in a fast-paced environmentDependable, motivated, and committed to delivering exceptional customer serviceFlexibility to work scheduled shifts between 7:00 AM and 7:00 PMComfortable working in a hybrid environmentPosition DetailsLocation: Rosemont, ILWork Model: HybridEmployment Type: Contract-to-HireCompensation: $18–$20 per hourSchedule: Shift availability between 7:00 AM and 7:00 PMTravel Requirements: NoneBenefits: LaSalle Network consultants are eligible to enroll in benefits. For additional information, visit https://www.thelasallenetwork.com/consultants/ If you are a customer service professional who enjoys connecting with people, solving problems, and making a positive impact, we encourage you to apply today!About LaSalle NetworkAt LaSalle Network, we don't just fill roles we build careers and transform businesses. As one of the nation's leading staffing and solutions firms, we connect exceptional talent with organizations that value innovation, collaboration, and growth. Whether you're looking to take the next step in your career or find the perfect addition to your team, we make meaningful matches that last. Join us and experience a company consistently recognized as a top workplace — because when our people thrive, everyone wins.LNOSHRLaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.All assignments are at-will and their duration is subject to change.