Customer Service Representative

Customer Service RepresentativeOur client is a well-established organization in Downtown Dallas looking to bring on a professional and reliable Customer Service Representative to support their team. This is a great opportunity to gain experience in a structured and fast-paced environment.The Customer Service Representative will be responsible for managing incoming calls, handling general inquiries, and providing high-quality support to internal and external customers.Key Responsibilities:Answer and respond to customer inquiries via phone and emailProvide accurate information and resolve customer issues in a timely mannerDocument all customer interactions clearly and professionallyCollaborate with team members to ensure a seamless customer experiencePerform general administrative and support tasks as neededQualifications:2+ years of customer service experience requiredStrong communication and interpersonal skillsAbility to work independently and in a team settingReliable and detail-orientedProficient in basic computer skillsAdditional Details:Schedule: MondayFriday, standard business hoursEmployment Type: Open-ended contractWork Environment: 100% onsite in Downtown DallasPerks:Convenient Downtown locationOpportunity to build experience in a stable, professional settingSupportive team environmentBenefits: Medical, Dental, Vision, 401KAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.