Our client, a medical device company is looking for a Customer Service Rep to join their team.

Responsibilities of essential functions include:

1. Answer incoming calls and emails and assist the customer or route to the appropriate company function

2. Enter customer purchase orders into ERP (Sage 50), create sales order confirmations and packing slips

3. Contact customers to resolve questions, inconsistencies and or missing data in purchase orders

4. Enter new customer accounts in ERP and update information in current accounts as needed

5. Enter customer contacts into Outlook

6. Generate product quotes for customers to provide information about product pricing and availability

7. .Respond to shipping inquiries and order status questions