Applicant's must be 18yrs of age or older to apply.

Family Dollar location: 350 howdershell Rd florissant mo 63031

As a Family Dollar Customer Service Representative is responsible for creating a positive shopping experience for customers. This involves a variety of tasks focused on customer interaction and store maintenance.

Core Responsibilities:

• Customer Interaction:
  • Greeting customers in a friendly and welcoming manner.
  • Providing assistance with finding products and answering questions about the store and merchandise.
  • Processing customer transactions accurately and efficiently using the POS system.
  • Handling customer complaints and concerns in a prompt and efficient manner.
• Store Operations:
  • Maintaining a clean and organized store environment, including stocking shelves and recovering merchandise.
  • Assisting with unloading merchandise from delivery trucks, organizing stockroom, and transporting merchandise to the sales floor.
  • Monitoring inventory levels and restocking shelves as needed.
  • Ensuring a safe and secure shopping environment by being aware of customer activity. 

Essential Skills and Competencies:

• Customer Focus: A strong desire to provide excellent customer service.
• Communication Skills: Excellent verbal communication and interpersonal skills.
• Organizational Skills: Ability to maintain a clean and organized store.
• Problem-Solving Skills: Ability to address customer issues and resolve complaints.
• Teamwork: Ability to work effectively as part of a team.
• Physical Requirements: Ability to lift up to 40 lbs regularly, and occasionally up to 55 lbs.
• Availability: Ability to work a flexible schedule, including days, evenings, weekends, and holidays. 

Qualifications:

• Preferably a high school diploma or equivalent.
• Previous experience in retail or customer service is preferred, but not always required