Job Title: Customer Service Representative Location: Hanover Park, IL Industry: Manufacturing Pay: $22-24/hr Job Description: The Customer Service Representative will deliver exceptional service by coordinating with customers and sales teams, ensuring every aspect of the order is managed from start to finish.Responsibilities: Process and manage customer orders, including order entry, coordination, and shipment preparation.Arrange freight and shipping logistics through the Transportation Management System (TMS) and coordinate shipping details with the warehouse.Ensure timely order delivery by tracking shipments and addressing any scheduling, cancellations, or adjustments.Assist with inbound calls and provide excellent customer service.Build and maintain strong customer relationships through proactive communication and support.Qualifications: 2+ years of order entry experience Proficient utilizing Microsoft Office + ERP preferred, but not required High Diploma or equivalent