Customer Service Representative

Job Title: Renewal CoordinatorDuration: 7 months Location: Indianapolis, IN (Onsite)JOB DESCRIPTIONThe Licensing Renewal Coordinator is charged with the responsibility of maintaining compliance with the laws, rules, policies, and procedures of renewal and reinstatement licensing of resident and non-resident insurance producers (agents/brokers) and consultants, and resident and non-resident Insurance agencies. The position accepts and reviews license renewal and reinstatement applications, including any civil, criminal, or administrative background documents, and makes determinations as to a candidate's eligibility for renewal of a license as governed through the laws, rules, and policies . The position advises candidates on the reinstatement process and requirements and tracks a candidate's reinstatement progress. The position also manages all communications with internal and external stakeholders regarding producer, consultant, and agency licensing renewal/reinstatement questions, concerns, or initiatives. The position will review, along with manager, continuing education (CE) due-date extension forms and CE retirement exemption forms; and may serve as a back-up for the receptionist.Position is on-site, 40 hours per week, Monday thru Friday, 8:00am to 4:30pm with a half hour unpaid lunchBENEFITS:Medical, dental, vision, life, disability, EAP, and 401(k).The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.