Job OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative (Swing Shift) to join our dynamic team. In this role, you will be the first point of contact for our internal and external customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive customer experience through effective communication and problem-solving skills. Direct hire, Offering $23-25.00/hr. Located in Litchfield Park, ArizonaDutiesProvide a strong level of customer service to internal and external customersMaintain inbound and outbound schedulesComplete paperwork to make sure it is error free and prepare orders for distribution to forklift operatorsProcess and schedule all carrier appointmentsCommunicate with customer on scheduling issuesSign driver in and out of the facility; verifying all paperworkAssign dock doors to the inbound and outbound loadsMaintain door accuracy and yard report for trailer inventoryProcess Bills of Lading and associated shipping and receiving documentsReconcile inbounds with packing slips and coordinate drop lot activityWork closely with shift management and leads to accomplish shift goalsReport errors and/ or issues to appropriate member of leadership to ensure accuracyParticipate in all training programs providedPerform all duties in a safe and timely mannerExperience2+ years of Customer Service for a Logistics, Warehouse or Manufacturing CompanyHigh School Diploma/GED equivalent required.PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Previous SAP and/or warehouse management systems (WMS) experience requiredBasic math and reading skills necessaryDetailed oriented with the ability to perform multiple task in fast moving environmentGood Analytical skills to problem solve complex issuesAbility to follow oral and/or written instruction.Good interpersonal skills and ability to work with internal and external customers