Position Details
Customer Service Representative Apply
Job Description
Join a Global Leader in Workforce Solutions – Net2Source Inc.
Who We Are
Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Job Description:
Position: Customer Service Representative
Location: Mossville, IL
Duration: 24 Months Contract
Job Duties/Responsibilities may include, but are not limited to:
Typical task breakdown:
Respond to dealer inquires from phone calls, emails and website submissions.
Log the inquires into the Salesforce application.
Utilize client systems to look up answers.
On occasion, you may need to contact engineers to help answer the dealer inquiry.
Potentially 20-30 dealer interactions per day per person.
Ability to multi-task
Interaction with team:
- Main interaction is with the dealers via phone, email and web.
- You may interact with 2 other helpline personnel, service and design engineering for help answering
- Little to no meetings and little to no presentations.
Work environment:
office
Top 3 Skills
- Communication (verbal and written) interacting with global client dealers
- Technical – mechanical aptitude and basic knowledge of engines and drivetrain parts.
- Teamwork – collaborative personality including punctuality at work (to no over burden your team member)
Additional Technical Skills
(Required)
- Computer skills including ability to learn a variety of applications
- Microsoft applications
(Desired)
- Working knowledge of engines and engine components.
- Working knowledge of applications.
Soft Skills
(Required)
- Must have excellent interpersonal and communication (verbal and written) skills to respond to technical questions via phone or email.
- Team player and willing to reach out for assistance to be able to answer dealer inquires.
- Ability to process technical information
Why Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
• America’s Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1
Ready to Level Up Your Career?
Click Apply Now and let’s make it happen.
