Position Details
Customer Service Representative Apply
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Process client payments
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields preferred
- Ability to build rapport with clients
- Capable of learning new information
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Our Farmers Insurance Agency has been represented in this same office for over 65 years. We focus on excellent service to our customers, which means we are available and champions for our clients. We foster a professional yet fun work environment where employees play a key role in the success of the team and business.
Company Description
Our Farmers Insurance Agency has been represented in this same office for over 65 years. We focus on excellent service to our customers, which means we are available and champions for our clients. We foster a professional yet fun work environment where employees play a key role in the success of the team and business.
