Customer Service Representative InboundOutbound Specialist

Customer Service Representative About the Position Compensation: $19.00 an hour, plus bi-weekly bonus Key Responsibilities Make outbound calls to homeowners from a provided list Introduce our tree care services in a friendly and informative way Explain the benefits of a free tree evaluation Schedule appointments for certified arborists to visit and assess customers’ trees Answer basic questions and handle any initial concerns Maintain accurate records of calls and customer responses Qualifications High school diploma or equivalent Strong communication skills and a confident phone presence Positive attitude and a customer-first mindset Ability to handle rejection professionally and stay motivated Comfortable working with call scripts and customer tracking tools Previous customer service or sales experience is a plus, but not required Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only) Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, Arizona Perks Paid training Supportive team environment Opportunities for growth and bonuses based on performance Benefits Medical Insurance Dental Insurance Paid Company Holidays One Week Paid Time Off 401k #J-18808-Ljbffr