Job Opportunity: Customer Support RepresentativeLocation: 680 West 10000 South, South Jordan, UT 84095Contract Duration: 12 months with possible extensionPay Rate: $21.99/hour (W2).Work Schedule Overview:Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.Job Responsibilities for Client Support Service Professional:Provide exceptional support for clients through incoming calls, addressing service inquiries with accuracy and efficiency.Assist with Cash Management products, online account access, mobile app usage, and general financial questions.Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.Benefits Info:Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.