Our Customer Service team is responsible for scheduling contracted facilities work for our growing number of enterprise retail clients.

The ideal candidate loves talking to people and proactively solving issues. Experience in a call center, facilities management, or similar work environment provides a solid foundation for being successful in this role.

Responsibilities

• Manage daily client service orders with Royal teammates, subcontractors and vendors.
• Act as liaison between Royal, subcontractors and vendors to maintain client specifications while meeting client Service Level Agreements (SLAs).

Qualifications

• High school diploma or equivalent
• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

If this very brief description sparks your interest, we look forward to hearing from you! Send your resume to to get the conversation started.

The full job description is available upon request or at the interview stage.