Customer Service Representative Apply
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process.
Responsibilities:
- Handle customer inquiries while walking them through the customer acquisition process, in person
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Leadership ability
- Training experience is a plus but not a requirement
Valiant Management is a hands-on marketing and consulting firm specializing in wireless solutions through our partnership with Verizon. We believe in growth through strategy, relationships, and team empowerment. Our goal is to empower ambitious individuals and deliver unmatched customer experiences by combining innovative sales strategies with human-first communication.
Company Description
Valiant Management is a hands-on marketing and consulting firm specializing in wireless solutions through our partnership with Verizon. We believe in growth through strategy, relationships, and team empowerment. Our goal is to empower ambitious individuals and deliver unmatched customer experiences by combining innovative sales strategies with human-first communication.